GTM Strategy & Insights Leader

Direct Energy Business; Houston (TX); Hybrid; USD 110,000 - 160,000; Full time

Job summary

NRG is seeking a Strategic Insights Manager in Houston, TX to partner with Go to Market leadership and cross-functional teams. You will translate customer, operational, and financial data into actionable recommendations to improve retention and business performance.

You will frame business questions, size opportunities, develop business cases, and communicate clear recommendations to senior leaders with strong analytical thinking and executive storytelling.

Qualifications

• Bachelor's degree in Engineering, Business, Finance, Economics, Mathematics, Statistics, Data Analytics, or a related field.
• At least 5 years of experience in strategy consulting, corporate strategy, strategic analytics, business insights, or a related discipline.
• Proven ability to analyze complex customer, operational, or financial data and translate findings into actionable recommendations.
• Advanced structured problem-solving skills, including hypothesis development, root cause analysis, opportunity sizing, business case development, and impact assessment.
• Advanced proficiency with Power BI or Tableau, Microsoft Excel, and PowerPoint.
• Experience developing and presenting concise executive-level insights and recommendations.
• Ability to influence across functions and manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead analyses of customer, operational, and financial performance to identify trends, root causes, risks, and opportunities.
• Frame ambiguous business challenges as structured questions and testable hypotheses, defining the data and analyses required.
• Integrate findings across data sources and translate outputs into clear implications and recommended actions.
• Partner with Data Analytics to define requirements, provide business context, interpret outputs, validate findings, and communicate limitations.
• Lead strategic studies, including root cause investigations and business cases.
• Develop fact-based recommendations that improve retention, customer experience, operational effectiveness, or financial outcomes.
• Evaluate options and quantify value, cost, risk, feasibility, and alignment.
• Translate insights into practical priorities and constructively challenge assumptions.
• Develop business cases with opportunity, benefits, investment, risks, and success measures.
• Define baselines, KPIs, and measurement plans with initiative owners.
• Evaluate post-implementation results and recommend adjustments.
• Develop executive-ready presentations and decision materials for senior leaders.
• Facilitate discussions to align stakeholders on implications, priorities, and next steps.
• Promote structured problem-solving and data-informed decision-making across the organization.
• Partner with initiative leads to convert recommendations into accountable owners and measurable outcomes.

Skills

Analytical thinking

Executive storytelling

Business judgment

Stakeholder management

Problem solving

Education

Bachelor's degree in Engineering/Business/Finance/Economics/Math/Statistics/Data Analytics

Tools

Power BI

Tableau

Microsoft Excel

PowerPoint

Job description

NRG is seeking a Strategic Insights Manager in Houston, TX to partner with Go to Market leadership and cross-functional teams. You will translate customer, operational, and financial data into actionable recommendations to improve retention and business performance.

You will frame business questions, size opportunities, develop business cases, and communicate clear recommendations to senior leaders with strong analytical thinking and executive storytelling.