GTM Strategic Programs

BILLcom; United States; On-site; USD 110,000 - 155,000; Full time

Job summary

BILL is hiring an Internal Communications Manager to partner with Enablement, RevOps Leadership, and GTM leadership. You will optimize how information is shared in a hybrid world, connecting employees with timely, clear communications and best practices.

This role emphasizes storytelling, governance, and scalable processes across the GTM org. You will own high-impact communications, ghostwrite with leaders, and drive consistent messaging while collaborating with multiple departments to foster

Qualifications

• 3+ years of experience in communications and enablement.
• Strong written and verbal communication with a focus on clarity and inclusion.
• Ability to lead with cross-functional collaboration across many stakeholders.
• Ghostwriting experience with senior leaders and teams.
• Demonstrated project management and operational excellence.

Responsibilities

• Own end-to-end GTM event planning and coordination for large-scale programs.
• Create templates and playbooks with partner functions to cascade information.
• Diagnose communication gaps and implement cross-functional solutions.
• Leverage storytelling and design to build impactful presentations.
• Support GTM leadership and communicate changes to the wider floor.
• Develop metrics and processes for continuous improvement of GTM events.
• Contribute to other enablement projects as needed.

Skills

Communication

Written skills

Verbal skills

Cross-functional collaboration

Ghostwriting

Leadership

Project management

Storytelling

Adaptability

Strategic thinking

Tools

Salesforce

Docebo

Outreach

Gong

Job description

Innovate with purpose

At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. We're remote-first, with office spaces in San Jose, CA and Draper, UT—and opportunities to connect in person when it counts. BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each people's unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another.

Lets give businesses more time for what matters.

Make your impact within a rapidly growing Fintech Company

In this role, you will work collaboratively with Enablement, RevOps Leadership, & GTM leadership advising on the best way to achieve our team’s business goals from a process methodology and enablement perspective.

The ideal candidate is an experienced communicator. This role will be all about optimizing how we give and get information in a hybrid world and enabling our GTM employees and leaders to do their best work. We’d like this role to focus on connecting employees with the right information at the right time, champion best practices and norms for synchronous and asynchronous communication, and empower teams and leadership to be great communicators.

The Internal Communications Manager will specifically support our GTM department and will be a core contributor to our success at scale. You will focus on amplifying key information and driving clarity to all levels of the organization through incredible attention to detail and operational excellence. This person will have a wide scope of autonomy and ownership to create and implement new content and systems to deliver effective communications.

What You Will Be Doing

• Own end-to-end GTM event planning and coordination - including RKO, President's Club, CRO All Hands, and other large-scale GTM programs - driving logistics, communications, and cross-functional alignment to deliver seamless, high-impact experiences for the field.

• Create templates and playbooks with our partners in Compensation, Operations, and Enablement to cascade information within the GTM org; be a core communications advisor who plays a key part in our change management.

• Understand and diagnose main communications problem areas in the org, working cross-functionally to come up with solutions and roll those out over time.

• Use the power of storytelling and design to build impactful and effective presentations and communications.

• Work across our Strategy and Operations and GTM Leadership Team to help communicate changes to the wider GTM floor

• Develop metrics and processes that allow continuous improvement and development of GTM events and program

• Contributes to other ad hoc enablement team projects and programs as need

We’d love to chat if you have:

• 3+ years of relevant experience in experience in a communications and or enablement

• Strong written and verbal communication skills with a focus on driving clarity and inclusion.

• Extensive experience working with complexity, where you can identify and drive initiatives with multiple stakeholders and many moving parts.

• Highly organized, detail-oriented, and committed to ensuring operational excellence.

• A strong collaborator across multiple departments, teams, leadership levels, and backgrounds.

• Ghostwriting experience working closely with leaders

• Demonstrate leadership skills and the ability to make decisions, test assumptions, and iterate - often without perfect information.

• Ready and willing to jump in, learn, and get stuff done.

• Adept at project management and cross-functional collaboration

• Comfortable in GTM tooling (Salesforce, Docebo, Outreach, Gong, etc.)

• Open to feedback and willing to look at programs with a critical eye while adapting to changing business priorities

• Strategic thinker with the ability to execute

*Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones

Zone 1: San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County

$129,500-$155,400 USD

Zone 2: CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts

$116,600-$139,900 USD

Zone 3: Utah (includes Utah office), Dallas TX, Houston TX, Florida, North Carolina, Illinois, Colorado, Arizona, Georgia, Oregon, Pennsylvania

$110,100-$132,100 USD

What’s in it for you?

Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL:

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)

• HSA & FSA accounts

• Life Insurance, Long & Short-term disability coverage

• Employee Assistance Program (EAP)

• 11+ Observed holidays and wellness days and flexible time off

• Employee Stock Purchase Program with employee discounts

• Wellness & Fitness initiatives

• Employee recognition and referral programs

• And much more

Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.

BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences