GTM Operations Manager

sunday; New York (NY); Hybrid; USD 100,000 - 135,000; Full time

Benefits offered by this job

Stock Options

Office in Atlanta or NYC (hybrid)

Health Insurance

Free Vacation Policy

401K Plan

Job summary

sunday is seeking a GTM Operations Manager to lead top-of-funnel operations, deliver dashboards, and drive strategic initiatives across Sales, SDRs, Marketing, and Enablement. This role partners with RevOps to ensure data-driven decisions and scalable processes as Sunday grows in the US market.

Join early, influence the pre-sales funnel, and help optimize the GTM tech stack including Salesforce and BI tooling while supporting capacity planning and target setting.

Qualifications

• 3-5 years of experience in GTM Operations, Revenue Operations, or Sales Operations.
• Proficiency in SQL for ad hoc querying and analysis.
• Hands-on experience with Salesforce.
• Experience with Metabase or a comparable BI tool.
• Familiarity with top-of-funnel tooling such as Outreach, Nooks, or Weflow.
• Strong cross-functional communication to translate data into actionable recommendations.
• Process-oriented and detail-driven in a scaling organization.

Responsibilities

• Own the top-of-funnel operational health: build and maintain Salesforce dashboards and serve as the go-to operational contact for SDR and Marketing leadership on data, process, and questions.
• Stand up new top-of-funnel insights in partnership with RevOps.
• Build and maintain dashboards in Salesforce and Metabase; run recurring performance reporting cadences.
• Handle ad hoc SQL, Salesforce, and Metabase queries; maintain data hygiene across reporting systems.
• Support key GTM strategy initiatives: territory data pulls, capacity planning, and quota/target-setting as the team scales.
• Own tooling optimization and adoption for the GTM stack (Outreach, Nooks, Weflow, and beyond).
• Partner with Enablement and RevOps on tooling decisions and rollouts to reduce friction.

Skills

SQL querying

Cross-functional communication

Ambiguity tolerance

Data-driven decision making

Tools

Salesforce

Metabase

Outreach

Nooks

Weflow

Job description

About Us

sunday is building the fastest, simplest way to pay in restaurants. With a quick scan of a QR code, diners can pay, tip, and leave in about 10 seconds. We believe great products should feel obvious, not complicated, and we focus relentlessly on keeping things simple while earning trust from restaurants and guests at every interaction. Today, sunday powers payments in thousands of restaurants across the US, UK, and France, helping operators turn tables faster, increase tips, and unlock valuable insights. We push ourselves to go beyond what’s expected, building with ownership, moving fast, and scaling with ambition as we tackle our biggest growth opportunity in the US.

About The Role

Sunday's US GTM team is the field-facing operational and strategic arm of our go-to-market organization. Distinct from central RevOps, we sit closest to the field, translating revenue data, process gaps, and field intelligence into the systems, processes, and habits that help our sellers perform. We span GTM Process, Enablement, Revenue Reporting, and GTM Strategy.

As GTM Operations Manager, you’ll own top‑of‑funnel GTM operations, drive reporting deployment across the field, and provide hands‑on support on core strategic initiatives: territory management, capacity planning, and target setting.

You’ll partner cross‑functionally with Sales (AEs), SDRs, Marketing, and Partnerships, working side‑by‑side with Enablement and central RevOps to bring structure and repeatable process to a scaling GTM org. This is a high‑visibility seat with the opportunity to shape every stage of the pre‑sales funnel, and to grow your scope as the team does. Join early, grow fast, and shape the journey!

Key Responsibilities

• Own the operational health of the top‑of‑funnel motion: build and maintain Salesforce dashboards and serve as the go‑to operational point of contact for SDR and Marketing leadership on data, process, and operational questions


• Stand up new top‑of‑funnel insights in partnership with RevOps


• Build and maintain dashboards in Salesforce and Metabase: run recurring performance reporting cadences that keep SDR, Sales, and Marketing stakeholders aligned on trends and key metrics


• Handle ad hoc SQL, Salesforce, and Metabase queries for GTM and sales leadership; maintain data hygiene and accuracy across all reporting systems


• Support key GTM strategy initiatives: territory data pulls, mapping, and administration, capacity planning models and analysis; quota and target‑setting processes as the team scales


• Own tooling optimization and adoption for the GTM team: evaluate, roll out, and drive utilization of the sales and SDR tech stack (Outreach, Nooks, Weflow, and beyond)


• Partner with Enablement and RevOps on tooling decisions and rollouts: proactively identify friction points in current tool usage and drive fixes

About You

• 3-5 years of experience in GTM Operations, Revenue Operations, or Sales Operations


• Proficiency in SQL for ad hoc querying and analysis


• Hands‑on experience with Salesforce


• Experience with Metabase or a comparable BI tool


• Familiarity with top‑of‑funnel sales tooling, sequencing and dialing platforms such as Outreach, Nooks, or Weflow


• Strong cross‑functional communication skills, with the ability to translate data into clear, actionable recommendations for Sales, SDR, and Marketing stakeholders


• Process‑oriented and detail‑driven, with the ability to operate amid ambiguity in a scaling organization

Nice to haves

• Experience in restaurant tech, hospitality, or an adjacent vertical


• Background at a high‑velocity or field sales motion company


• Experience in Marketing Operations

What We Offer

• Salary: $100K - $135K


• Stock Options


• A great office in the heart of Atlanta, GA or NYC with a balance of in‑person and remote work


• Free Vacation Policy


• 100% Employer‑Covered Health Insurance


• 401K Plan

sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).