GTM Operations Manager

RevOps Report; New York (NY); Hybrid; USD 100,000 - 135,000; Full time

Benefits offered by this job

Stock Options

Hybrid office in Atlanta/NYC/LA

Employer health insurance

401K Plan

Job summary

Sunday is hiring a GTM Operations Manager to own the top-of-funnel operations, drive reporting across the field, and support territory and capacity planning. You will partner with Sales, SDRs, Marketing, and Enablement to bring structure to a scaling GTM organization. This is a high-visibility role based in Atlanta, NYC, or Los Angeles.

You will build dashboards, run data-driven insights, and optimize the GTM stack with Outreach, Nooks, and Weflow while collaborating closely with RevOps.

Qualifications

• 3–5 years in GTM, Revenue, or Sales Operations.
• Proficiency in SQL for ad hoc analysis.
• Hands-on Salesforce experience.
• Experience with Metabase or similar BI tools.
• Familiarity with top-of-funnel tooling like Outreach, Nooks, Weflow.

Responsibilities

• Own top-of-funnel operational health: build Salesforce dashboards and advise SDR/Marketing on data and processes.
• Stand up top-of-funnel insights with RevOps collaboration.
• Build/maintain dashboards in Salesforce and Metabase; lead recurring performance reporting cadences.
• Handle ad hoc queries in SQL, Salesforce, and Metabase; ensure data hygiene across systems.
• Support GTM strategy: territory data, capacity planning, quota and target-setting.
• Lead tooling optimization for GTM stack and drive adoption of Outreach, Nooks, Weflow.
• Collaborate with Enablement and RevOps on tooling decisions; address friction points.

Skills

SQL proficiency

Salesforce

Metabase

GTM tools familiarity

Cross-functional communication

Tools

Outreach

Nooks

Weflow

Job description

About This Role

About Us

sunday is building the fastest, simplest way to pay in restaurants. With a quick scan of a QR code, diners can pay, tip, and leave in about 10 seconds. We believe great products should feel obvious, not complicated, and we focus relentlessly on keeping things simple while earning trust from restaurants and guests at every interaction.

Today, sunday powers payments in thousands of restaurants across the US, UK, and France, helping operators turn tables faster, increase tips, and unlock valuable insights. We push ourselves to go beyond what’s expected, building with ownership, moving fast, and scaling with ambition as we tackle our biggest growth opportunity in the US.

About The Role

Sunday's US GTM team is the field\-facing operational and strategic arm of our go\-to\-market organization. Distinct from central RevOps, we sit closest to the field, translating revenue data, process gaps, and field intelligence into the systems, processes, and habits that help our sellers perform. We span GTM Process, Enablement, Revenue Reporting, and GTM Strategy.

As GTM Operations Manager, you'll own top\-of\-funnel GTM operations, drive reporting deployment across the field, and provide hands\-on support on core strategic initiatives: territory management, capacity planning, and target setting.

You’ll partner cross\-functionally with Sales (AEs), SDRs, Marketing, and Partnerships, working side\-by\-side with Enablement and central RevOps to bring structure and repeatable process to a scaling GTM org. This is a high\-visibility seat with the opportunity to shape every stage of the pre\-sales funnel, and to grow your scope as the team does.

You will be based either in Atlanta (GA), NYC or Los Angeles (CA).

Join early, grow fast, and shape the journey!

Key Responsibilities

• Own the operational health of the top\-of\-funnel motion: build and maintain Salesforce dashboards and serve as the go\-to operational point of contact for SDR and Marketing leadership on data, process, and operational questions
• Stand up new top\-of\-funnel insights in partnership with RevOps
• Build and maintain dashboards in Salesforce and Metabase: run recurring performance reporting cadences that keep SDR, Sales, and Marketing stakeholders aligned on trends and key metrics
• Handle ad hoc SQL, Salesforce, and Metabase queries for GTM and sales leadership; maintain data hygiene and accuracy across all reporting systems
• Support key GTM strategy initiatives: territory data pulls, mapping, and administration, capacity planning models and analysis; quota and target\-setting processes as the team scales
• Own tooling optimization and adoption for the GTM team: evaluate, roll out, and drive utilization of the sales and SDR tech stack (Outreach, Nooks, Weflow, and beyond)
• Partner with Enablement and RevOps on tooling decisions and rollouts: proactively identify friction points in current tool usage and drive fixes

About You

• 3–5 years of experience in GTM Operations, Revenue Operations, or Sales Operations
• Proficiency in SQL for ad hoc querying and analysis
• Hands\-on experience with Salesforce
• Experience with Metabase or a comparable BI tool
• Familiarity with top\-of\-funnel sales tooling, sequencing and dialing platforms such as Outreach, Nooks, or Weflow
• Strong cross\-functional communication skills, with the ability to translate data into clear, actionable recommendations for Sales, SDR, and Marketing stakeholders
• Process\-oriented and detail\-driven, with the ability to operate amid ambiguity in a scaling organization

Nice to haves

• Experience in restaurant tech, hospitality, or an adjacent vertical
• Background at a high\-velocity or field sales motion company
• Experience in Marketing Operations

What We Offer

• Salary: $100K - $135K
• Stock Options
• A great office in the heart of Atlanta, GA, NYC or Los Angeles (CA) with a balance of in\-person and remote work
• Free Vacation Policy
• 100% Employer\-Covered Health Insurance
• 401K Plan

Steps in our Recruitment Process

• Share your story: application with resume
• Let's get to know each other through a phone screen interview
• Meet with the hiring manager
• Impress your future colleagues with a case study
• Meet with a Leader
• Reference Checks (3 most recent managers)
• Offer: we want you

Thank you for taking the time to apply, and looking forward to getting to know you!

Equal Opportunity Statement

• sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).*