GTM Engineer - Systems and Infrastructure

claylabs; New York (NY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Work with world-class coaches

Unique company culture

Free creativity sessions

Job summary

claylabs in New York seeks a GTM Engineering specialist to build and maintain core GTM infrastructure, focusing on Salesforce and Clay. The role involves designing Salesforce systems to support various teams and ensuring data quality and reliability.

The ideal candidate has extensive experience in Technical RevOps or GTM Engineering and a proven track record of working with Salesforce. Clay is pioneering a new discipline in the GTM space, emphasizing creativity, innovation, and robust systems.

Qualifications

• 6-10 years in Technical RevOps or GTM Engineering.
• 3+ years in RevOps/Sales Ops or similar.
• Hands-on experience with Salesforce objects and flows.

Responsibilities

• Design and build Salesforce objects and flows.
• Maintain CPQ and billing workflows in Salesforce.
• Identify opportunities to automate and redesign workflows.

Skills

Technical RevOps

GTM Engineering

site reliability engineering

APIs and webhooks

Salesforce experience

Python

JavaScript

SQL

TypeScript

Tools

Salesforce

BI tools

ChurnZero

Gainsight

Vitally

Job description

About Clay

Our mission is to help organizations turn any growth idea into reality.

We see growth as a creative practice, not a formula. Finding and reaching your best‑fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.

In 2025, we raised a $100M Series C backed by world‑class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.

In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round, for our customers, agency partners, and club members.

Some things to know about us:

• Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.
• Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
• All employees can work for free with world‑class coaches who specialize in creativity, management, and more.
• Our operating principles — including negative maintenance and non‑attached action — guide our work. Read more about them here.
• Read about us in the NYT, Forbes, First Round Review, and more.

Hear from our employees directly on our Glassdoor page!

We're looking for someone to build and maintain our core GTM infrastructure including Salesforce and our Clay instance. As we scale, the robustness and reliability of these systems will be a core success metric for the company. You'll be the person who builds within Salesforce and Clay: owning the objects, functions, tables, flows, automations, and integrations that keep our revenue motion running cleanly and give every team what they need to execute.

GTM Engineering for Systems and Infrastructure is an emerging discipline that blends traditional software operations principles, SFDC development and new principles. We're looking for someone excited to pioneer this new discipline using Clay.

What You'll Do

• Design and build Salesforce objects, flows, validation rules, reports, and dashboards that support GTM teams across the company
• Build and maintain CPQ and billing workflows within Salesforce, ensuring clean handoffs between sales, finance, and post‑sale teams
• Serve as the primary Salesforce builder for cross‑functional teams: Sales, Tech Partnerships, CX, Finance, and more, translating process needs into technical solutions
• Push the limits of Clay and extend our platform into new use cases, feed our product team innovative ideas, dogfood new features and act as a practitioner evangelist of Clay infrastructure and GTM Engineering
• Engineer our internal Clay instance for maximal scale and reliability — role model this development to the market as you lead the development of this practice
• Design protocols, observability and debugging principles to ensure our systems maintain high uptime
• Partner deeply with GTM leaders and frontline teams to understand how our revenue motion works today and where it breaks
• Identify opportunities to automate and redesign workflows using better systems design and AI
• Design for data quality — build validation, governance, and structure that the rest of the GTM stack can rely on
• Connect Salesforce to adjacent systems through APIs, webhooks, and automation layers so information moves cleanly across the stack
• Document what you build so others can understand, trust, and extend your work

What We're Looking For

• At least 6-10 years working in a combination of Technical RevOps, GTM Engineering, site reliability engineering (SRE) experience or other similar applied technical discipline
• At least 3 years in RevOps/Sales Ops or GTM Engineering or equivalent
• Proven ability to build and problem solve with methods incorporating Python, JavaScript, SQL, SOQL, or TypeScript; we pull our own data on this team
• Track record of partnering successfully with data engineering to develop and maintain core pipelines including experience using data warehouses, BI tools, or event‑driven systems
• Experience building, developing or connecting core systems like Salesforce and adjacent GTM systems including hands on experience with CS tooling such as Gainsight, Vitally, or ChurnZero
• Deep hands‑on Salesforce experience — Flow, custom objects, validation rules, triggers, and reports and experience building or maintaining CPQ and billing workflows within Salesforce
• Proven ability to build and problem solve with methods incorporating Python, JavaScript, SQL, or TypeScript; we pull our own data on this team
• Strong hands‑on ability with APIs, webhooks, and cross‑system workflow design
• Proven ability to operate effectively in ambiguous and fluid hypergrowth environments — you not only embrace change but drive it
• Experience building in Clay as a primary workflow or enrichment layer is not required but is highly preferred (successful candidates with no experience in Clay will show increasing proficiency throughout the interview process)
• Bonus points for experience in analytics engineering, data science and /or programming languages
• Bonus points for: Salesforce Administrator, Developer, or CPQ Specialist certification, experience as a software / infrastructure engineer

Why This Role Is Different

Clay is GTM infrastructure so this is not a traditional Salesforce admin role.

The discipline you help to pioneer will look more like applied site reliability engineering using Clay. By necessity you will be a builder — someone who takes messy business processes and turns them into clean, reliable systems that GTM teams can actually depend on. That means understanding how the revenue motion works, designing for scale, and treating Salesforce as a product that needs to be maintained and improved over time.