GSOC Supervisor

Pinkerton Consulting & Investigations, Inc.; Washington (District of Columbia); Hybrid; USD 64,000 - 86,000; Full time

Benefits offered by this job

Life and AD&D insurance

Medical plan

401(k) plan

Paid time off

HSA/FSA options

Job summary

Pinkerton Consulting & Investigations, Inc. is seeking a GSOC Supervisor assigned to a specific client. The role oversees GSOC Analysts and ensures security monitoring and threat mitigation in line with established protocols.

The position requires a Bachelor's degree and 5+ years in GSOC or related fields, plus advanced knowledge of security systems. Travel is required as needed; the role emphasizes integrity, vigilance, and excellence within a global security operations team.

Qualifications

• Bachelor’s degree with 5+ years in GSOC, law enforcement, or military.
• Advanced knowledge of security system applications and integration.
• Ability to apply analytic skills in a corporate high-tech environment.
• Independent judgment and decision-making ability.
• Written, verbal, and presentation skills.
• Manage multiple projects with competing priorities and deadlines.
• Attention to detail and accuracy.
• Client oriented and results driven.
• Positive team leadership.
• Computer skills;MS Office; API and webhook knowledge, preferred.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Supervise and coordinate the daily GSOC activities including emergency communications, alarm monitoring, trace and response, video surveillance, access control, and system audits.
• Manage rapid communication with employees and stakeholders.
• Produce analytical reporting from access control systems to assess controls and culture of security.
• Observe geopolitical events affecting travel and operations.
• Monitor open-source intel and client-specific intel tools for threats to people, assets, and reputation.
• Research and report on global security issues including terrorism, disasters, crime, and health incidents.
• Support insider threat, business continuity, health and safety, travel security, and executive security programs.
• Collect and validate intelligence and assess credibility of open source information.
• Communicate with senior security management on incidents and operational issues.
• Oversee investigations and case management involving partner organizations.
• Support investigations through intelligence collection on external threats and internal incidents such as theft or violence.
• Provide credible, timely, actionable intelligence to operators and decision makers.
• Support events and personal protection assignments including executive protection.
• Evaluate performance and coordinate training for team members.
• Maintain highly sensitive/confidential information.
• All other duties as assigned.

Skills

Independent judgment

Decision making

Written communication

Verbal communication

Presentation skills

Team leadership

Attention to detail

Client oriented

Results driven

Education

Bachelor’s degree GSOC/law enforcement/military

Tools

Microsoft Office

API knowledge

Webhooks

Job description

Overview

170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Global Security Operations Center (GSOC) Supervisor, assigned to a specific client, will receive operational direction from the GSOC Manager and is responsible for coordinating shift operations. This role supervises the performance of GSOC Analysts, ensuring that vital security monitoring and threat mitigation tasks are carried out in accordance with established protocols.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Supervise and coordinate the daily activities of the GSOC including; initial command communications during emergency or crisis situations, internalalarm monitoring, trace and response efforts, video surveillance, access control support, and physical security system operational audits.
• Manage rapid communication with employees and stakeholders.
• Produce analyticalreporting from access control system to assess effectiveness of controls and culture of security.
• Observe geopolitical events that may impact executive travel, company events, and/or operations.
• Conduct regular monitoring of open-source intelligence, social media platforms, and client specific intelligence gathering tools for known and potential threats to employees, company assets and reputation.
• Research and report on a wide range of issues pertaining to global security including terrorism, natural disasters, crime incidents/trends, pandemic, and health related incidents.
• Support insider threat, business continuity, health and safety, travel security, executive security programs and communications with Physical Security Threat Analyst team.
• Collect and validate intelligence while assessing the credibility and reliability of open source information.
• Communicate with senior security management on matters related to employee welfare, global incidents, operational issues and critical situations.
• Supervise the identification, investigation, and case management of incidents involving partnership organizations.
• Support investigations through the collection of intelligence related to threats originating from external sources as well internal incidents and issues such as theft, vandalism, and workplace violence.
• Provide credible, timely, and actionable intelligence information to operators and business decision makers.
• Provide intelligence in support of events andpersonal protection assignments including executive protection.
• Evaluate the performance of existing and new team members while coordinating training coaching.
• Maintain highly sensitive and confidential information.
• All other duties, as assigned.

Qualifications

Bachelor’s degree with at least five years of experience in GSOC, law enforcement, or military functions and advanced knowledge of security system applications and integration.

• Understanding of confidential business information and critical asset protection.
• Knowledge of investigative processes and intelligence collection.
• Able to apply analytic skills specific to a corporate high-tech environment.
• Independent judgmentanddecision-makingability.
• Effective written, verbal, and presentation skills.
• Able to manage multiple projects simultaneously withcompeting priorities and deadlines.
• Attentive to detail and accuracy.
• Client orientated and results driven.
• Serve as a positive team leader.
• Computer skills; Microsoft Office. API and webhook knowledge, preferred.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing, and/or walking.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Benefits

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

Posted Salary Range

USD $75,000.00 - USD $75,000.00 /Yr.