GSOC Supervisor

PINKERTON | Comprehensive Risk Management; Scottsdale (AZ); On-site; USD 95,000 - 135,000; Full time

Job summary

Pinkerton, a leader in risk management, seeks a Global Security Operations Center (GSOC) Supervisor to lead safety and security initiatives for a major client. You will coordinate shift operations, collect intelligence, and track threats affecting assets, people, and interests globally.

This role requires overseeing investigations and coordinating with law enforcement and partner organizations. With 3–5 years in GSOC supervision or related fields, you will develop reporting and recommendations,

Qualifications

• Bachelor's degree with 3–5 years of GSOC supervision, law enforcement, and/or military experience specializing in investigations and intelligence collection.
• Ability to obtain an Arizona Alarm Agent certificate.
• Developed investigative and analytical skills in a corporate high-tech environment.
• Sound independent judgment and decision-making ability.
• Able to handle confidential business information and critical assets.
• Effective written, verbal, and presentation skills.
• Able to manage multiple projects with competing priorities and deadlines.
• Attentive to detail and accuracy.
• Able to analyze complex situations and recommend solutions.
• Serve as an effective team leader.
• Computer skills; Microsoft Office.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Coordinate the daily activities across the GSOC enterprise.
• Supervise the identification, investigation, and case management of incidents involving partner organizations.
• Support investigations through the collection of intelligence related to threats originating from external sources, as well as internal incidents and issues such as theft, vandalism, and workplace violence.
• Develop, manage, track, and maintain reporting of statistical and written analysis of user threats, incidents, and investigations for management review.
• Establish and maintain professional relationships with internal and external stakeholders including law enforcement, public safety, intelligence, and investigative organizations.
• Provide credible, timely, and actionable intelligence information to operators and business decision makers.
• Provide intelligence in support of events and personal protection assignments, including executive protection.
• Evaluate and monitor the performance of their team members, and coordinate training and coaching for new and existing personnel.
• All other duties, as assigned.

Skills

Investigative skills

Analytical skills

Independent judgment

Written communication

Verbal communication

Presentation skills

Attention to detail

Team leadership

Microsoft Office

Education

Bachelor's degree in a relevant field

Job description

Overview

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Global Security Operations Center (GSOC) Supervisor, assigned to one of Pinkerton’s largest global clients, will drive the vision and leadership for the development and support of safety and security initiatives for the Global Security Operations Center. The Supervisor is responsible for coordinating shift operations for the Center including the collection of intelligence information and tracking threat activities directly or indirectly affecting company assets, people, and interests globally.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Coordinate the daily activities across the GSOC enterprise.
• Supervise the identification, investigation, and case management of incidents involving partner organizations.
• Support investigations through the collection of intelligence related to threats originating from external sources, as well as internal incidents and issues such as theft, vandalism, and workplace violence.
• Develop, manage, track, and maintain reporting of statistical and written analysis of user threats, incidents, and investigations for management review.
• Establish and maintain professional relationships with internal and external stakeholders to include law enforcement, public safety, intelligence, and investigative organizations.
• Provide credible, timely, and actionable intelligence information to operators and business decision makers.
• Provide intelligence in support of events and personal protection assignments, including executive protection.
• Evaluate and monitor the performance of their team members, and coordinates training and coaching for new and existing personnel.
• All other duties, as assigned.

Qualifications

Bachelor's degree with three to five years of GSOC supervision, law enforcement and/or military experience specializing in investigations and intelligence collection experience. Will require the ability to obtain an Arizona Alarm Agent certificate.

• Developed investigative and analytical skills specific to a corporate high-tech environment.
• Sound independent judgment and decision-making ability.
• Able to confidential business information and critical assets.
• Effective written, verbal, and presentation skills.
• Able to identify and protect confidential business information and critical assets.
• Able to manage multiple projects simultaneously with competing priorities and deadlines.
• Attentive to detail and accuracy.
• Able to analyze complex situations and recommend solutions.Client orientated and results driven.
• Serve as an effective team leader.
• Computer skills; Microsoft Office.

Working Conditions

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.