GSOC Supervisor

Google; Boulder (CO); On-site; USD 128,000 - 187,000; Full time

Benefits offered by this job

Bonus target 15%

Equity

Benefits

Job summary

Google in Boulder, CO is seeking a GSOC Supervisor to lead security operations, coordinate with Facilities Management, and drive risk assessment planning while upholding confidentiality.

You will oversee shifts, triage threats, ensure quality control of reports, and mentor GSOC staff, with a focus on proactive security and strong customer service.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in law enforcement, intelligence or a military role, or equivalent private sector experience.
• Experience managing security operations and guarding sensitive information.

Responsibilities

• Lead shift-level threat triaging, incident response, and crisis management using established escalation and impact matrices.
• Direct live quality control across all shift deliverables, including report writing, verbal briefings, and incident standardization.
• Oversee team scheduling, ensure complete coverage, and lead GSOC operations managers when needed.
• Serve as a leadership liaison, align regional operations with peer supervisors, and foster a team culture built on psychological safety.
• Identify training gaps, strengthen GSOC workflows, and advocate AI integration to continually advance regional operational capabilities.

Skills

CCTV management

Incident response

Leadership

Threat assessment

Cross-team collaboration

Education

Bachelor's degree or equivalent practical experience

Job description

GSOC Supervisor

Google

Boulder, CO, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

The application window will be open until at least August 31, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in law enforcement, intelligence or a military role, or equivalent private sector experience.

Preferred qualifications:

• Deep expertise in managing CCTV, access control systems, and incident response frameworks.
• Understanding of geopolitical trends, emerging international threats, and macro-level risk dynamics.
• Proven track record of delivering high-quality, customer-oriented security programs and operations.
• Exceptional ethical standards with a demonstrated ability to manage sensitive, highly confidential information diplomatically.
• Strong problem-solving, critical thinking, and decision-making skills to evaluate threats and drive proactive solutions.
• Excellent people management and leadership capabilities with a track record of building collaborative cross-team relationships.

About the job

Security is at the core of Google's design and development process: it is built into the DNA of our products. The same is true of our offices. You're an expert who shares our seriousness about security and our commitment to confidentiality. You'll collaborate with our Facilities Management team to create innovative security strategies, investigate breaches and create risk assessment plans for the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).

As a Global Security Operations Center (GSOC) Supervisor, you will lead operational shifts and manage initial quality control for GSOC output. You will bridge the gap between OSTs and leadership, managing high-priority incidents, evaluating threat intelligence, and ensuring seamless response and shift supervision.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $128000 - $187000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Lead shift-level threat triaging, incident response, and crisis management using established escalation and impact matrices.
• Direct live quality control across all shift deliverables, including report writing, verbal briefings, and incident standardization.
• Oversee team scheduling, ensure complete coverage, and lead GSOC operations managers when needed.
• Serve as a leadership liaison, align regional operations with peer supervisors, and foster a team culture built on psychological safety.
• Identify training gaps, strengthen GSOC workflows, and advocate AI integration to continually advance regional operational capabilities.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.