GSOC Supervisor

Socket.dev; Boulder (CO); On-site; USD 128,000 - 187,000; Full time

Benefits offered by this job

Bonus target 15%

Equity

Benefits

Job summary

Google is seeking a Global Security Operations Center (GSOC) Supervisor in the United States to lead shift-level threat triage, incidents, and crisis management. You will supervise quality control for GSOC output, coordinate with OSTs and leadership, and drive proactive risk reduction while upholding confidentiality and customer service.

Compensation includes $128,000 to $187,000 per year, plus a 15% bonus target, equity and benefits.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in law enforcement, intelligence or a military role, or equivalent private sector experience.

Responsibilities

• Lead shift-level threat triaging, incident response, and crisis management using escalation and impact matrices.
• Direct live quality control across all shift deliverables, including report writing, briefings, and standardization of incidents.
• Oversee team scheduling, ensure coverage, and lead GSOC operations managers when needed.
• Serve as a leadership liaison, align regional operations with peer supervisors, and foster a culture of psychological safety.
• Identify training gaps, strengthen GSOC workflows, and advocate AI integration to advance regional capabilities.

Education

Bachelor's degree or equivalent practical experience; 5 years in law enforcement/intelligence/military or equivalent private sector experience

Bachelor's degree or equivalent practical experience required

Job description

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in law enforcement, intelligence or a military role, or equivalent private sector experience.

Preferred qualifications:

• Deep expertise in managing CCTV, access control systems, and incident response frameworks.
• Understanding of geopolitical trends, emerging international threats, and macro-level risk dynamics.
• Proven track record of delivering high-quality, customer-oriented security programs and operations.
• Exceptional ethical standards with a demonstrated ability to manage sensitive, highly confidential information diplomatically.
• Strong problem-solving, critical thinking, and decision-making skills to evaluate threats and drive proactive solutions.
• Excellent people management and leadership capabilities with a track record of building collaborative cross-team relationships.

About the job:

Security is at the core of Google's design and development process: it is built into the DNA of our products. The same is true of our offices. You're an expert who shares our seriousness about security and our commitment to confidentiality. You'll collaborate with our Facilities Management team to create innovative security strategies, investigate breaches and create risk assessment plans for the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).

As a Global Security Operations Center (GSOC) Supervisor, you will lead operational shifts and manage initial quality control for GSOC output. You will bridge the gap between OSTs and leadership, managing high-priority incidents, evaluating threat intelligence, and ensuring seamless response and shift supervision.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $128000 - $187000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

• Lead shift-level threat triaging, incident response, and crisis management using established escalation and impact matrices.
• Direct live quality control across all shift deliverables, including report writing, verbal briefings, and incident standardization.
• Oversee team scheduling, ensure complete coverage, and lead GSOC operations managers when needed.
• Serve as a leadership liaison, align regional operations with peer supervisors, and foster a team culture built on psychological safety.
• Identify training gaps, strengthen GSOC workflows, and advocate AI integration to continually advance regional operational capabilities.