GSOC Operator

Allied Universal; Boise (ID); On-site; USD 51,000 - 57,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Eight paid holidays/year

Vacation after one year

Job summary

Allied Universal is seeking a GSOC Operator in Boise to monitor multiple screens and respond to safety incidents. You will detect and alert on events affecting people, property, or brand, using access control and alarm systems as well as open-source intelligence.

You must be 21+ with 3+ years of combined law enforcement/military/security experience or a college degree. The role includes a pay rate of $24.50 per hour and benefits after employment.

Qualifications

• High school diploma or equivalent required or five years of verifiable experience.
• Minimum of two years of military, law enforcement, government, or security experience.
• Background investigation required by law.
• Licensing requirements depend on state/local laws; driving license required for driving positions only.

Responsibilities

• Provide customer service to clients by following safety and security procedures and site policies.
• Respond to incidents and critical situations calmly and solve problems.
• Investigate alarms and coordinate security responses with patrols, fire, or police as needed.
• Assist employees with safety and security concerns across sites.
• Monitor travel safety and security of company personnel.

Skills

Customer service

Incident response

Security operations

Safety procedures

Education

High school diploma or equivalent

College degree

Tools

Access control systems

Alarm monitoring systems

Business intelligence sources

Open-source information

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a GSOC Operator, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a GSOC environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.

Payrate: $24.50 Per Hour

21+ Years of Age (C101)
3+ Years' Combined Law Enforcement/Military/Security Experience OR a College Degree (C107)

RESPONSIBILITIES:

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
• Assist company employees in all concerns that pertain to safety and security
• Monitor travel safety and security of company’s employees

QUALIFICATIONS:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or five (5) years of verifiable experience
• Minimum of two (2) years of military, law enforcement, government, or security experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  A valid driver’s license will be required for driving positions only

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal day
• 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.