GSOC Operations Specialist – (Experience Required)

Marksman Security LLC

Culver City (CA)

On-site

USD 65,000 - 90,000

Full time

7 days ago

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Benefits offered by this job

Medical, vision & dental insurance

Paid training

401(k)

Job summary

Marksman Security LLC is seeking a GSOC Operations Specialist in Culver City, CA to monitor global security systems, manage incident communications, and support day-to-day campus security operations.

You will analyze threat information, coordinate responses, and maintain detailed incident reports while collaborating with internal teams and client stakeholders to protect assets and ensure operational continuity.

Qualifications

Must be able to obtain and maintain a valid California BSIS Guard Card.
Strong written and verbal communication, including report writing.
Ability to manage multiple priorities and complete tasks under time pressure.
Ability to think critically and exercise sound judgment within procedures.
Ability to stay calm and effective in fast-paced, high-stress environments.
Willingness to work rotating shifts, including nights, weekends, and holidays.
Minimum typing speed of 40 words per minute.

Responsibilities

Monitor global security systems (CCTV, access control, threat alerts, travel risk monitoring, emergency notifications).
Review data to identify, assess, escalate, and report issues affecting assets, operations, employees, or stakeholders.
Serve as primary contact for security incidents and provide professional client-facing support.
Coordinate responses to emergencies and incidents, ensuring timely communication with leadership and stakeholders.
Maintain accurate incident reports, logs, and documentation for accountability and continuity.
Collaborate with internal teams and external stakeholders to support security operations and protective measures.
Operate autonomously within established procedures and exercise sound judgment when management isn't present.

Skills

Communication skills

Multitasking

Calm under pressure

Critical thinking

Shift work flexibility

Typing 40 wpm

Education

BSIS Guard Card

Tools

Everbridge Risk Intelligence

Security systems monitoring

Incident management platforms

ICS knowledge

Access control systems

Job description

Culver City, CA

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

The Global Security Operations Center serves as both a global security intelligence hub and an operationalsupport center for daily campus security functions. The GSOC Operations Specialist supports thesecomplementary functions, including global threat monitoring and analysis, access control management,security systems monitoring and support, emergency response coordination, incident communications, andday-to-day support of on-site security operations.

The GSOC Operations Specialist brings a proactive security mindset to every function, identifying andaddressing risks before they elevate. The role requires sound judgment, strong communication, crossfunctional collaboration, and the ability to operate independently while supporting the client’s globaloperations and assets.

Key Responsibilities

Monitor global security systems, including closed-circuit television (CCTV), access control, threat alerts, travel risk monitoring, and emergency notification platforms.

Review security data and operational information to identify, assess, elevate, and report issues that may affect client assets, operations, employees, or stakeholders.

Serve as a primary point of contact for security-related incidents and requests, providing professional, customer service-oriented support as a front-facing representative of the Security Operations team.

Support access control and security system issues by receiving requests, gathering relevant information, completing established response actions, and escalating technical issues to the appropriate team when needed.

Coordinate responses to emergencies, critical incidents, and operational disruptions while supporting timely communication among responding personnel, leadership, and relevant stakeholders.

Maintain accurate, detailed incident reports, logs, and documentation to support organizational accountability, continuity, and follow-up.

Partner with internal teams and external stakeholders, as needed, to support security operations and execute appropriate protective measures.

Operate autonomously within established procedures and exercise sound decision-making when direct management oversight is not immediately available.

Remain calm, focused, and effective during high-stress, rapidly evolving situations while managing multiple competing priorities.

Maintain situational awareness of significant global events and identify potential production impacts that may require client awareness, even when an automated alert is not generated.

Prepare and escalatrelevant threat information to the client for review and approval, then support dissemination to appropriate global operations and asset management teams for local risk assessment and response.

Assess alerts for severity, geographic proximity, operational relevance, and potential impact, including significant events that may warrant review beyond configured asset-based alerting thresholds.

Monitor Everbridge risk intelligence alerts and other relevant information for events that may affect global production locations, personnel, assets, or operations.

Maintain awareness of both global and site-specific security activity and transition effectively between global threat intelligence responsibilities and day-to-day campus security operations based on assigned GSOC functions.

Serve as a communications and coordination point for campus security incidents, ensuring relevant information is documented, communicated, and escalated to security leadership and appropriate stakeholders.

Support daily Security Operations Center functions for the assigned campus, including incident intake and coordination, radio and telephone communications, access control support, security system monitoring, and operational support for on-site security personnel.

Required Qualifications

Must be able to obtain and maintain a valid State of California Bureau of Security and Investigative Services (BSIS) Guard Card.

Strong written and verbal communication skills, including grammar, spelling, and report writing.

Ability to manage multiple priorities and complete assigned tasks accurately under time-sensitive conditions.

Ability to think critically, apply sound judgment, and make appropriate decisions within established procedures.

Ability to remain calm and perform effectively in a fast-paced, dynamic, and high-stress environment.

Ability to work rotating shifts, including nights, weekends, and holidays.

Minimum typing speed of 40 words per minute.

Preferred Qualifications

Experience with Everbridge Risk Intelligence or a comparable threat intelligence platform, including monitoring and evaluating global alerts for potential impacts to people, production locations, assets, and operations.

Relevant experience in security operations, a Global Security Operations Center (GSOC), law enforcement, military, intelligence, emergency response, or a similar operational environment.