GSOC Incident & Intelligence Specialist

Google Inc.; Boulder (CO); On-site; USD 105,000 - 151,000; Full time

Job summary

Google Inc. in Boulder, CO is seeking a GSOC Operational Support Team Associate at Mid level. The role focuses on incident management, threat triage, and cross-functional coordination to support the Google Security Operations Center (GSOC).

You will work with on-site teams to manage high-priority incidents, evaluate threat intelligence, and ensure rapid, effective responses. Ideal candidates have a Bachelor's degree or equivalent experience, 4 years in security-related roles, and familiarity

Qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in law enforcement, intelligence or a military role or equivalent private sector experience.
• Experience with security technologies including CCTV, access control, and incident management systems.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Responsibilities

• Be responsible for incident management, response and support. Manage sensitive, escalated, higher priority tasks. Provide escalation support for GSOC vendor operators. Provide escalation support to the network of global security service centers.
• Manage email monitoring, response and assignment. Manage ticket monitoring and assignment. Collect, evaluate, upscale and disseminate intelligence to support action plans based on credibility and likelihood.
• Provide intelligence support to the Global Security and Resilience Services (GSRS) in incident response, crisis management and global travel management. Create GSOC incident report writing in line with existing GSOC processes (higher risk incidents).
• Provide global coverage when needed. Provide supervisor backup coverage (when no supervisor is on shift/available) when needed.

Skills

Incident management

Security operations

Clear communication

Drone/UAS familiarity

Education

Bachelor's degree

Tools

CCTV systems

Access control systems

Incident management software

Job description

Google Inc. in Boulder, CO is seeking a GSOC Operational Support Team Associate at Mid level. The role focuses on incident management, threat triage, and cross-functional coordination to support the Google Security Operations Center (GSOC).

You will work with on-site teams to manage high-priority incidents, evaluate threat intelligence, and ensure rapid, effective responses. Ideal candidates have a Bachelor's degree or equivalent experience, 4 years in security-related roles, and familiarity