GSE Supervisor

VPI; Appleton (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

VPI in Wisconsin is seeking a Program Coordinator to oversee Group Supported Employment (GSE) services, ensuring person-centered, goal-oriented programs aligned with regulatory standards.

You will develop and monitor ISPs, BSPs, and employment goals with care teams, conduct client progress assessments, and coordinate transportation as needed. Supervisory responsibilities include coaching staff and maintaining operations across multiple sites.

Qualifications

• Bachelor's degree in Human Services or related field required.
• Experience working with individuals with disabilities in supported employment or community-based settings.
• Prior supervisory or lead experience overseeing direct support professionals.
• Experience coordinating services with interdisciplinary care teams and external stakeholders.
• Strong organizational, communication, and problem-solving skills.
• Valid driver’s license and ability to transport participants as needed.

Responsibilities

• Provides ongoing monitoring, coordination, and case management for clients in Group Supported Employment (GSE).
• Oversees day-to-day operations of GSE programming to stay person-centered and goal-oriented.
• Develops and monitors ISPs, BSPs, and employment goals with care teams.
• Conducts regular assessments of client progress, skills, and outcomes.
• Supports transportation coordination to GSE sites as needed.
• Participates in crisis prevention planning and provides intervention to ensure safety and continuity.
• Maintains a safe, structured environment across all service locations.
• Supervises, trains, and evaluates GSE staff; covers vacancies to maintain programming.
• Schedules meetings with referral agencies, families, and stakeholders to support coordinated services.
• Promotes organizational policies and adheres to Employee Handbook.

Skills

Staff supervision

Coordination

Interdisciplinary teamwork

Organizational skills

Communication skills

Problem-solving

Education

Bachelor's degree in Human Services or related field

Job description

1. Provides ongoing monitoring, coordination, and case management for all clients enrolled in Group Supported Employment (GSE) services.

2. Oversees the implementation and daily operations of GSE programming to ensure services are personcentered, goal-oriented, and aligned with regulatory standards.

3. Develops, coordinates, and monitors Individual Service Plans (ISPs), Behavior Support Plans (BSPs), and employment goals in collaboration with the Program Manager and interdisciplinary care teams.

4. Conducts regular assessments to evaluate client progress, skill acquisition, work performance, and employment outcomes.

5. Supports coordination of transportation to and from GSE sites as needed.

6. Participates in crisis prevention planning and provides intervention support when necessary to ensure client safety and service continuity.

7. Maintains a safe, structured, and professional environment across all service locations.

Staff Supervision & Operational Support

8. Supervises, trains, and evaluates staff assigned to GSE services, ensuring performance expectations and service quality standards are met.

9. Provides coverage and direct support during vacancies, absences, or staffing shortages to maintain uninterrupted programming and operations.

10. Schedules and facilitates meetings with referral agencies, parents, guardians, care teams, and other stakeholders as needed to support coordinated services.

11. Actively promotes and upholds organizational policies, procedures, and expectations as outlined in the Employee Handbook.

Community Engagement, Compliance & Program Development

12. Develops and maintains relationships with local businesses, community organizations, and partners to expand employment opportunities for clients.

13. Supports the identification of new GSE sites and community partnerships that enhance employment

14. Ensures all required documentation for GSE services is accurate, timely, and compliant with state and federal regulations.

15. Reviews documentation and service records to ensure regulatory compliance and quality outcomes, and supports audit readiness efforts.

16. Facilitates communication with clients' care teams to ensure coordinated service delivery and appropriate progress reporting.

17. Makes recommendations to the Program Manager and Assistant Director regarding program enhancements, service expansion, and operational improvements.

18. Performs other duties as assigned to support program operations and organizational goals.

Required

• Bachelor’s degree in Human Services or related field (or equivalent experience).
• Experience working with individuals with disabilities in supported employment or community-based service settings.
• Prior supervisory or lead experience overseeing direct support professionals.
• Experience coordinating services with interdisciplinary care teams and external stakeholders.
• Strong organizational, communication, and problem-solving skills.
• Valid driver’s license and ability to transport participants as needed.

Preferred

• Experience in both Group Supported Employment and Community-Based Prevocational programming.
• Demonstrated ability to develop and implement ISPs, BSPs, and skill-development goals.
• Knowledge of state and federal regulations related to employment and prevocational services.
• Training in crisis intervention or positive behavior support.
• Experience building partnerships with employers and community organizations.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.