Growth-Oriented Shift Leader | Team Coach & Ops

Ann Arbor Pac; Howell (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Marco's Pizza in Howell, MI seeks an Assistant Manager to lead store operations and guest experiences. You will supervise daily activities, coach team members, and ensure smooth opening and closing procedures while maintaining high service standards.

The role emphasizes strong leadership, reliable work ethic, and ability to manage customer concerns with a positive, energetic team atmosphere.

Qualifications

• Must be 18 years or older.
• Reliable, hard-working, honest, and friendly.
• Excellent customer service and interpersonal skills.
• Proficiency with computers and technology.
• Ability to assist the General Manager with team building and training.
• Strong leadership skills with the ability to coach and guide a team independently.

Responsibilities

• Represent Marco's Pizza to all customers in a professional manner.
• Address customer concerns quickly to ensure guest satisfaction.
• Open and close the store following Marco's Pizza standards, including inventory and cash management.
• Be coachable for higher management roles and opportunities for advancement.
• Perform shift management duties and support store operations.
• Uphold daily cleaning and maintenance standards.
• Ensure a safe, organized, and welcoming environment for employees and guests.

Skills

Leadership

Customer service

Interpersonal skills

Communication

Coaching

Attention to detail

Problem solving

Tech proficiency

Job description

Marco's Pizza in Howell, MI seeks an Assistant Manager to lead store operations and guest experiences. You will supervise daily activities, coach team members, and ensure smooth opening and closing procedures while maintaining high service standards.

The role emphasizes strong leadership, reliable work ethic, and ability to manage customer concerns with a positive, energetic team atmosphere.