Growth-Oriented Relationship Banker II

Regions Bank; Rogers (AR); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Volunteer Program

Job summary

Regions in Rogers, AR is seeking a Relationship Banker II who meets with customers in person and by phone to assess financial needs and offer Regions products and guidance. This role emphasizes growth, strong communication, and teamwork to help customers reach financial goals.

The ideal candidate has a high school diploma (GED acceptable), cash handling experience, and is prepared to pursue NMLS registration.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
• Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
• Owns and resolves customer issues
• Refers customers to an internal team of experts when complex financial goals and needs are recognized
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks

Skills

Sales experience

Customer service

Communication skills

Digital banking knowledge

Cash handling

Education

High School Diploma or GED

Bachelor’s degree

Tools

NMLS registration

Job description

Regions in Rogers, AR is seeking a Relationship Banker II who meets with customers in person and by phone to assess financial needs and offer Regions products and guidance. This role emphasizes growth, strong communication, and teamwork to help customers reach financial goals.

The ideal candidate has a high school diploma (GED acceptable), cash handling experience, and is prepared to pursue NMLS registration.