Growth-Oriented Onsite Assistant Property Manager

ONYX Multifamily Group; DeSoto (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

ONYX Multifamily Group is seeking an Assistant Property Manager to join the onsite team at Eagle Creek Landing Apartments in DeSoto, TX. You will work with the Property Manager to drive financial, operational, leasing and resident-service performance of the community.

Ideal candidates have multifamily onsite experience and are prepared to step into leadership when the Property Manager is away, managing resident accounts, leasing follow-ups, renewals and reporting while maintaining ONYX standards.

Qualifications

• 2+ years of onsite multifamily/apartment property-management or leasing experience.
• Experience as Assistant Property Manager, Assistant Community Manager, Leasing Manager or similar onsite role.
• Hands-on experience with resident accounts, collections and delinquency management.
• Understanding of the leasing cycle from prospect through move-in and renewal.
• Knowledge of Fair Housing requirements and apartment-industry best practices.
• Strong customer-service and conflict-resolution skills.
• Ability to communicate professionally with residents, prospects, vendors and team members.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Proficiency with property-management software and standard business technology.
• High school diploma or equivalent.
• Ability to work the schedule required for an onsite multifamily community, including weekends when scheduled.

Responsibilities

• Partner with the Property Manager in the day-to-day operation and performance of the community.
• Manage resident account activity, including rent collection and delinquency follow-up.
• Maintain accurate resident ledgers, files and account documentation.
• Assist with move-ins, move-outs, renewals and resident transfers.
• Support lease enforcement and follow established procedures for delinquency and lease violations.
• Build strong resident relationships and resolve questions or service issues promptly and professionally.
• Support leasing efforts by responding to prospects, conducting tours and following up on leads.
• Review applications and leasing documentation for accuracy and completeness.
• Assist with renewal and resident-retention efforts and monitor occupancy metrics.
• Assist with weekly/monthly reporting and other property-management administrative tasks.
• Process invoices and assist with vendor and account documentation.
• Walk the community regularly and coordinate with maintenance to meet ONYX standards.
• Support marketing, outreach and resident-engagement efforts.
• Maintain a positive, accountable onsite team environment and lead in the Property Manager's absence.
• Follow Fair Housing requirements and ONYX policies and procedures.

Skills

Multifamily onsite experience

Leasing experience

Customer service

Professional communication

Strong organizational skills

Numerical reporting aptitude

Property-management software

Fair Housing knowledge

Onsite leadership potential

Education

High school diploma or equivalent

Tools

ResMan

Job description

ONYX Multifamily Group is seeking an Assistant Property Manager to join the onsite team at Eagle Creek Landing Apartments in DeSoto, TX. You will work with the Property Manager to drive financial, operational, leasing and resident-service performance of the community.

Ideal candidates have multifamily onsite experience and are prepared to step into leadership when the Property Manager is away, managing resident accounts, leasing follow-ups, renewals and reporting while maintaining ONYX standards.