Apartment Maintenance Supervisor

ONYX Multifamily Group; DeSoto (TX); On-site; USD 52,000 - 70,000; Full time

Job summary

ONYX Multifamily Group in DeSoto, TX is seeking an experienced Apartment Maintenance Supervisor to lead the maintenance operations at Eagle Creek Landing. You will manage the on-site team, oversee make-readies, and ensure timely service requests while upholding safety and resident satisfaction.

This full-time, on-site role requires 3+ years in multifamily maintenance, EPA certification, and a hands-on leader ready to partner with the Community Manager.

Qualifications

• 3+ years of hands-on apartment/multifamily maintenance experience.
• Experience as Maintenance Supervisor or equivalent.
• EPA Certification.
• Chiller/Boiler experience.
• Pool maintenance experience (CPO) preferred.
• Valid driver’s license.
• Able to work in varying weather and lifting requirements.

Responsibilities

• Lead day-to-day maintenance operations at the community.
• Train and support on-site maintenance team.
• Manage service requests and work orders.
• Oversee make-readies and turnover timelines.
• Diagnose and repair HVAC, plumbing, electrical, appliances.
• Perform preventive maintenance and safety inspections.
• Coordinate vendors and maintain records.
• Participate in after-hours on-call rotation.

Skills

Maintenance supervision

HVAC knowledge

Electrical repair

Plumbing

Leadership

Resident service mindset

Valid driver’s license

Tools

EPA Certification

Chiller/Boiler experience

CPO Certification

Pool maintenance

Job description

ONYX Multifamily Group | DeSoto, TX
Full-Time | On-Site

Build Your Career With ONYX Multifamily Group

ONYX Multifamily Group is looking for an experienced Apartment Maintenance Supervisor to lead the maintenance operations at Eagle Creek Landing, our multifamily community in DeSoto, Texas.

We are looking for someone who already knows multifamily maintenance—the pace, the residents, the turns, the service requests, the emergencies and the pride that comes with keeping an apartment community operating at its best.

If you are currently working in apartment maintenance as a Maintenance Supervisor, Service Supervisor, Lead Maintenance Technician or Assistant Maintenance Supervisor and are ready for your next opportunity, we want to talk to you.

What You’ll Own

As the Maintenance Supervisor, you will lead the day-to-day maintenance operations of the community and work closely with the Community Manager to deliver a well-maintained property and a strong resident experience.

• Lead, train and support the onsite maintenance team
• Manage daily service requests and work-order completion
• Oversee apartment make-readies and ensure homes are completed on schedule and ready for new residents
• Diagnose and perform repairs involving HVAC, plumbing, electrical, appliances and other apartment systems
• Conduct preventive maintenance and routine property and safety inspections
• Oversee pool maintenance and community equipment
• Maintain the appearance and physical condition of buildings, common areas, amenities and grounds
• Anticipate maintenance concerns and address issues before they become larger problems
• Manage maintenance inventory, supplies, tools and equipment
• Coordinate vendors and contractors when needed
• Maintain accurate maintenance records
• Ensure compliance with company safety procedures, EPA, OSHA, Fair Housing and applicable regulations
• Participate in the community's rotating on-call schedule for after-hours maintenance emergencies
• Partner with the onsite team to deliver an exceptional resident experience

What We’re Looking For

Multifamily experience matters for this role.

Required Qualifications

• 3+ years of hands-on apartment/multifamily maintenance experience
• Previous experience as a Maintenance Supervisor, Service Supervisor, Lead Maintenance Technician, Assistant Maintenance Supervisor or comparable multifamily maintenance position
• Demonstrated experience with apartment make-readies, service requests and preventive maintenance
• Strong working knowledge of HVAC, plumbing, electrical, appliances and general apartment maintenance
• EPA Certification
• Chiller/Boiler experience
• CPO Certification or demonstrated pool maintenance experience
• Experience leading, training or directing maintenance team members
• Strong troubleshooting, organization and problem-solving skills
• Strong communication skills and a resident-service mindset
• Valid driver's license and reliable transportation
• Ability to participate in an after-hours and rotating on-call schedule
• Ability to perform the physical requirements of an active maintenance position, including lifting, climbing, bending and working indoors and outdoors

What Sets You Apart

• Have built their career in the apartment industry
• Understand the importance of turn times, work-order completion and resident satisfaction
• Take ownership rather than waiting to be told what needs attention
• Know how to lead a maintenance team while still being willing to work alongside them
• Understand that the appearance and condition of the community directly affect leasing, renewals and resident experience
• Want to grow with a multifamily company rather than simply find their next maintenance job

Why ONYX?

At ONYX Multifamily Group, we believe strong communities are built by strong teams.

Our approach is grounded in:

Grace in leadership.
Grit in execution.
Growth for those we serve.

We value people who take ownership, solve problems, support their teams, and care about the communities they serve.

This is an opportunity to join a growing multifamily organization where strong performance is recognized and where experienced team members can make an impact.

Your Next Step Could Be ONYX

If you've built a foundation in multifamily and are ready for an opportunity where you can contribute, lead and continue growing, we'd like to hear from you.

ONYX Multifamily Group is an Equal Opportunity Employer.