Growth-Oriented Loan Solutions Consultant

OneMain Financial Group; Arlington (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10% stay

Tuition reimbursement

Paid time off (15 days’ vacation per y

Paid sick leave as determined by state

11 Paid holidays (4 floating holidays,

Paid volunteer time (3 days per year)

Job summary

OneMain Financial Group is hiring Loan Sales Specialists in an on-site Virginia office. You will listen to customer needs and provide access to financing for life’s expenses, working to achieve branch goals and career growth in a supportive environment.

The role emphasizes empathy, efficient service, and building connections throughout the loan process while adhering to relevant regulations and company standards.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely, efficient service.
• Exceed customer expectations through ease, empathy and encouragement to hit individual and branch goals.
• Develop new connections and maintain relationships by engaging customers through the loan process and lifecycle.
• Manage the life cycle of loans, including collections activities while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate drive to achieve, with a goal-oriented attitude.
• Educate customers on optional insurance products and clearly explain loan terms and options.

Skills

Bilingual - Spanish

Sales/Customer Service experience

Education

High School Diploma or GED

Job description

OneMain Financial Group is hiring Loan Sales Specialists in an on-site Virginia office. You will listen to customer needs and provide access to financing for life’s expenses, working to achieve branch goals and career growth in a supportive environment.

The role emphasizes empathy, efficient service, and building connections throughout the loan process while adhering to relevant regulations and company standards.