Growth-Oriented Inside Sales - Building Materials

uslbm; Benton (AR); On-site; USD 42,000 - 60,000; Full time

Job summary

Ridout Lumber and Meek's, divisions of US LBM Holdings, LLC, seeks an Inside Sales Representative to assist with new and existing customer sales and provide product support to outside sales reps. You will quote, provide product dimensions, and handle orders both in person and over the phone.

Responsibilities include generating sales calls, processing orders, coordinating deliveries, maintaining stock, and resolving billing issues, with a focus on strong customer relationships.

Qualifications

• High School Diploma or GED required.
• 1-3 years of building material industry experience preferred.
• 1-3 years of inside sales experience preferred.

Responsibilities

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request.
• Coordinate purchase and delivery of special products; obtain pricing specifications, uses and availability.
• Manage schedules for projects by coordinating with outside sales, jobsites, and assigned customers.
• Maintain stock levels on the sales floor and in the stockroom.
• Research credits, returns, and late payments as needed.
• Check on back orders and resolve outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Skills

Computer literacy

Calculator

Cash handling

Inventory knowledge

Customer relations

Oral communication

Written communication

Building materials knowledge

Inventory control

Education

High School diploma or GED

Tools

Cash register

Job description

Ridout Lumber and Meek's, divisions of US LBM Holdings, LLC, seeks an Inside Sales Representative to assist with new and existing customer sales and provide product support to outside sales reps. You will quote, provide product dimensions, and handle orders both in person and over the phone.

Responsibilities include generating sales calls, processing orders, coordinating deliveries, maintaining stock, and resolving billing issues, with a focus on strong customer relationships.