Growth-Oriented Fintech API Support Specialist

Precise Resource; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading technology firm is seeking an Integration Support Specialist to provide Tier 2 support for Fintech partners and clients using their Developer Hub and APIs. The role involves troubleshooting API-related issues and assisting new users with documentation. Ideal candidates will have a Bachelor's degree in Computer Science and strong problem-solving skills. This position is an opportunity to grow into a technical integration career with a focus on support and documentation.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or equivalent work experience.
• Familiarity with RESTful APIs and basic troubleshooting techniques.
• Strong problem-solving and communication skills.

Responsibilities

• Provide Tier 2 support for Fintech partners and clients using our Developer Hub and APIs.
• Troubleshoot API-related issues and elevate complex problems to Integration Engineers.
• Assist with onboarding new Developer Hub users and guide them through documentation.

Skills

Problem-solving

Communication skills

API troubleshooting

Time management

Education

Bachelor’s degree in Computer Science, Information Systems, or related field

Tools

RESTful APIs

SSO (SAML, OIDC)

Job description

A leading technology firm is seeking an Integration Support Specialist to provide Tier 2 support for Fintech partners and clients using their Developer Hub and APIs. The role involves troubleshooting API-related issues and assisting new users with documentation. Ideal candidates will have a Bachelor's degree in Computer Science and strong problem-solving skills. This position is an opportunity to grow into a technical integration career with a focus on support and documentation.