Growth-Oriented Field Service Technician - Ag Equipment

Greenway Equipment, Inc.; Walnut Ridge (AR); On-site; USD 42,000 - 64,000; Full time

Job summary

Greenway Equipment, Inc. in Walnut Ridge, AR is seeking a Service Technician to independently perform diagnostics, service repairs and maintenance on John Deere equipment and other outdoor power equipment.

The role includes field service, documentation, safety, and ongoing training to help you grow your skills, with opportunities to mentor apprentices. A positive customer-focused attitude is essential.

Qualifications

• Basic understanding of mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience with diagnostics tools and field service software.
• Ability to diagnose technical issues and follow manuals.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and documentation of diagnostics/repairs performed.
• Participate in training programs to develop skills and knowledge.
• Follows safety rules and regulations in performing work assignments.
• Prepares reports and forms required with work assignments.
• Maintains current product knowledge of John Deere and competitive products.
• Maintains condition of vehicles, inventory, tools and equipment.
• Mentors Service Technician Apprentices and junior Service Technicians.

Skills

Mechanical systems

Electrical systems

Hydraulic systems

Diagnostics

Service Advisor (computer)

Education

High School Diploma or GED

Tools

John Deere Service Advisor

Job description

Greenway Equipment, Inc. in Walnut Ridge, AR is seeking a Service Technician to independently perform diagnostics, service repairs and maintenance on John Deere equipment and other outdoor power equipment.

The role includes field service, documentation, safety, and ongoing training to help you grow your skills, with opportunities to mentor apprentices. A positive customer-focused attitude is essential.