Field Service Technician — Ag Equipment Diagnostics

Greenway-Equipment; Augusta (AR); On-site; USD 42,000 - 60,000; Full time

Job summary

Greenway Equipment in Augusta, AR is seeking a Service Technician to independently perform diagnostics, service repairs, and maintenance on John Deere equipment, both in the field and at customer sites. You will develop expertise across technology offerings and ensure thorough documentation of all work performed.

Responsibilities include field repairs, keeping current product knowledge, and mentoring apprentices while following safety rules and completing required training programs.

Qualifications

• Basic understanding of mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience with diagnostic tools and following Technical Manual procedures.
• Ability to diagnose technical issues and provide effective repairs.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Maintains documentation of diagnostics and repairs on repair orders.
• Participates in required training programs to develop skills.
• Adheres to safety rules and regulations during work assignments.
• Maintains up-to-date product knowledge of John Deere and competitors.
• Mentors apprentices and junior technicians.

Skills

Diagnostics

Field repairs

Mechanical knowledge

Electrical systems

Hydraulic systems

Documentation

Customer service

Education

High School Diploma or GED

Tools

John Deere Diagnostic Tools

Service Advisor

Job description

Greenway Equipment in Augusta, AR is seeking a Service Technician to independently perform diagnostics, service repairs, and maintenance on John Deere equipment, both in the field and at customer sites. You will develop expertise across technology offerings and ensure thorough documentation of all work performed.

Responsibilities include field repairs, keeping current product knowledge, and mentoring apprentices while following safety rules and completing required training programs.