Growth-Oriented Auto Service Advisor | Great Benefits

Sonic Automotive; Greenville (TX); On-site; USD 72,000 - 96,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k plan with company match

Paid Time Off accrual

Sundays off

Closed for Thanksgiving and Christmas

Employee discounts on cars

Career advancement within a Fortune 5,

Job summary

Nissan of Greenville, a Sonic Automotive family dealership, seeks a Service Advisor to be a key member of our service team, coordinating between customers and technicians to ensure vehicles are diagnosed, serviced, and repaired promptly.

The successful candidate will greet customers, document issues, explain services, and manage schedules. We offer training, competitive pay, comprehensive benefits, and advancement within a Fortune 500 company.

Qualifications

• 1+ years of experience as a Service Advisor in an automotive dealership.
• Strong communication and customer service skills.
• Knowledge of automotive systems and basic technical understanding.
• Ability to multitask and thrive in a fast-paced environment.
• Excellent organizational and time-management skills.
• Familiarity with service department operations and procedures.
• Valid driver's license and a clean driving record.
• Authorized to work in the USA.
• Must pass pre-employment testing (background checks, MVR, drug test, and valid CDL)

Responsibilities

• Greet customers in a friendly and professional manner.
• Listen to customers' concerns and document vehicle issues.
• Provide explanations of recommended services and repairs.
• Communicate estimated costs and obtain customer approval.
• Schedule appointments and manage service bay availability.
• Coordinate with technicians to ensure timely repairs.
• Update customers on vehicle status throughout service.
• Prepare and explain invoices, including service breakdowns.
• Follow up to ensure customer satisfaction and address concerns.

Skills

Service Advisor experience

Customer service

Communication skills

Automotive knowledge

Multitasking

Organizational skills

Valid driver's license

Authorized to work in USA

Pre-employment testing (background, MV

Tools

CDK

Job description

Nissan of Greenville, a Sonic Automotive family dealership, seeks a Service Advisor to be a key member of our service team, coordinating between customers and technicians to ensure vehicles are diagnosed, serviced, and repaired promptly.

The successful candidate will greet customers, document issues, explain services, and manage schedules. We offer training, competitive pay, comprehensive benefits, and advancement within a Fortune 500 company.