Account Associate - State Farm Agent Team Member

State-Farm-319b4913; Lafayette (IN); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Performance bonus

Competitive salary

Descripción de la vacante

Austin Kyle - State Farm Agent seeks an Account Associate to support daily operations and customer success. You will help grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

You will engage with customers, build a referral-driven pipeline, and coordinate outreach strategies with the team while maintaining regulatory compliance.

Formación

• Excellent communication and relationship-building skills.
• Detail-oriented and organized, with the ability to manage multiple tasks.
• Comfortable initiating contact with prospective customers.
• Positive attitude, ethical, coachable, adaptable to change, reliable and self-driven to exceed sales expectations.
• Previous experience in marketing, outreach, or customer service preferred.
• Must be able to obtain applicable state insurance licenses.

Responsabilidades

• Engage with prospective customers through calls, emails, texts and community outreach.
• Develop and maintain a pipeline of potential new business opportunities, especially through referrals.
• Schedule and conduct follow-up interactions to support acquisition goals.
• Consistently onboard new customers through consistent, proactive follow-up.
• Collaborate with team members to coordinate outreach strategies.
• Track activity and report progress toward established objectives.
• Maintain compliance with office and regulatory procedures.

Conocimientos

Strong communication

Relationship-building

Detail-oriented

Multi-tasking

Descripción del empleo

Benefits

• Paid time off
• Bonus based on performance
• Competitive salary

ROLE DESCRIPTION

As Account Associate for Austin Kyle - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Engage with prospective customers through calls, emails, texts and community outreach.
• Develop and maintain a pipeline of potential new business opportunities, especially through referrals.
• Schedule and conduct follow-up interactions to support acquisition goals.
• Consistently onboard new customers through consistent, proactive follow-up.
• Collaborate with team members to coordinate outreach strategies.
• Track activity and report progress toward established objectives.
• Maintain compliance with office and regulatory procedures.

QUALIFICATIONS

• Strong communication and relationship-building skills.
• Detail-oriented and organized, with the ability to manage multiple tasks.
• Comfortable initiating contact and interacting with prospective customers.
• Must have a consistent positive attitude, ethical, coachable and adaptable to processes, open to change, reliable and be self-driven to exceed sales expectations.
• Previous experience in marketing, outreach, or customer service preferred.
• Must be able to obtain applicable state insurance licenses.