Growth Operations Manager

Nexford University; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

Nexford University is seeking a Growth Operations Manager for a high-impact operational role aimed at enhancing B2C growth through innovative strategies and AI-driven tools. The successful candidate will work closely with marketing and executive leadership to align strategies with execution, drive lead quality, and improve sales performance, all while contributing to a culture of AI adoption and operational excellence.

Qualifications

• 5-8+ years in marketing ops or growth ops roles.
• Experience with B2C funnel metrics (CAC, LTV).
• Track record of meeting revenue targets.

Responsibilities

• Lead marketing sprint planning and operations.
• Identify workflow bottlenecks for tech-enabled improvements.
• Drive AI adoption for marketing enhancements.

Skills

AI use

Marketing Operations

Performance Monitoring

Education

Bachelor's degree

Tools

CRM Software

AI Tools

Job description

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This range is provided by Nexford University. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $140,000.00/yr

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About the Role

We’re looking for a Growth Operations Manager to own the systems, processes, and performance infrastructure powering our B2C growth engine - across marketing, sales, and beyond. This hands-on operational role drives alignment, accountability, and innovation, with a strong focus on leveraging technology and AI to improve productivity and results.

You won’t execute campaigns directly but will work closely with executive and marketing leadership to connect strategy to execution, monitor performance across markets, and be accountable for meeting growth targets. You’ll play a key role in driving sales performance and aligning product and academic teams with growth priorities.

This is a high-impact role for someone who combines operational rigor with a future-focused mindset - constantly applying automation, AI, and growth hacks to optimize how we grow.

What You’ll Do

• Lead marketing sprint planning and day-to-day operations across sales and marketing
• Use full-funnel KPIs to guide decision-making and prioritization
• Support strategy and budget planning with the CEO and marketing leads
• Identify workflow bottlenecks and implement tech-enabled process improvements
• Drive adoption of AI tools to streamline tasks and improve marketing outcomes
• Monitor daily/weekly sales performance to meet productivity and conversion targets
• Maintain tight feedback loops to optimize lead quality and conversion workflows
• Champion AI use in lead scoring, call prioritization, and sales enablement
• Serve as the operational bridge between marketing/sales and product/academic teams
• Lead cross-functional syncs and reviews to align priorities and surface blockers
• Help teams leverage AI and collaboration tools to boost alignment and reduce friction
• Translate strategy into detailed project plans with KPIs, owners, and timelines
• Lead high-impact commercial initiatives focused on speed and accountability to meet goals
• Track progress, flag risks, and adjust execution as needed
• Manage growth operations across global markets, balancing local execution with global consistency
• Track performance by market and coordinate cross-region growth efforts
• Evaluate and implement AI-powered tools across marketing, sales, and operations
• Identify automation opportunities in reporting, lead management, and collaboration
• Promote a culture of experimentation and tech-driven innovation
• Deep technical fluency with AI-enabled sales and marketing tech stacks
• 5–8+ years in marketing ops, growth ops, or revenue performance roles
• Solid grasp of B2C funnel metrics (CAC, LTV, ROAS, conversions)
• Experience managing or supporting inside sales/telemarketing teams
• Track record of owning & delivering revenue targets
• Startup or high-growth experience preferred; international exposure a plus
• Shape the future of global education at a mission-driven, tech-enabled company
• Work directly with the CEO and leadership on high-impact growth initiatives
• Drive innovation across marketing, sales, product, and academic teams
• Join a fully remote, international team across 20+ countries
• Be part of a culture that embraces AI, automation, and smarter ways of working

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Analyst, and Project Management

• Industries

  Software Development and IT Services and IT Consulting

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