Growth Operations & Events Coordinator

Mach Industries; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development

Job summary

Mach Industries is seeking a Business Development Associate to support the Growth organization. You will centralize customer engagement coordination, pipeline management, and the creation of briefing materials for leadership.

The role emphasizes working across campaigns, conferences, and events, with a focus on maintaining organized CRM records and ensuring timely follow‑ups. A fast-paced, collaborative environment offers growth opportunities.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Strong written communication, organizational, and interpersonal skills.
• Experience managing multiple projects, stakeholders, and timelines simultaneously.
• Ability to operate in a fast-paced, highly collaborative environment.
• Proficiency with presentation tools, spreadsheets, CRM systems, and communication platforms.

Responsibilities

• Support customer engagement activities across the Growth team, including meeting coordination, follow-ups, and engagement tracking.
• Maintain organized records of customer interactions, engagement activity, and meeting outcomes within the company CRM.
• Coordinate customer meeting schedules, engagement and follow-up actions.
• Help ensure customer engagements, notes, and action items remain organized and current.
• Prepare customer briefs, meeting briefs, conference briefs, and engagement preparation materials for Growth leadership.
• Take detailed meeting notes and distribute action items and engagement summaries.
• Organize customer background information, engagement history, and meeting documentation.
• Assist with presentation preparation, external-facing materials, and engagement coordination.
• Support preparation for customer visits, demonstrations, industry meetings, and strategic engagement
• Manage conferences, trade shows, demonstrations, and industry events from planning through execution.
• Coordinate event logistics including registrations, schedules, attendee coordination, travel tracking, and event materials.
• Coordinate customer meetings and engagement schedules associated with conferences and events.
• Track post-event engagement activity and follow-up actions within the CRM.
• Support Growth team presence and coordination during external events and engagements.

Skills

Written communication

Organizational skills

Interpersonal skills

Project management

CRM systems

Education

Bachelor's degree or equivalent

Tools

CRM systems

Job description

Mach Industries is seeking a Business Development Associate to support the Growth organization. You will centralize customer engagement coordination, pipeline management, and the creation of briefing materials for leadership.

The role emphasizes working across campaigns, conferences, and events, with a focus on maintaining organized CRM records and ensuring timely follow‑ups. A fast-paced, collaborative environment offers growth opportunities.