Business Development Associate

Mach Industries; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development

Job summary

Mach Industries is seeking a Business Development Associate to support the Growth organization. You will centralize customer engagement coordination, pipeline management, and the creation of briefing materials for leadership.

The role emphasizes working across campaigns, conferences, and events, with a focus on maintaining organized CRM records and ensuring timely follow‑ups. A fast-paced, collaborative environment offers growth opportunities.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Strong written communication, organizational, and interpersonal skills.
• Experience managing multiple projects, stakeholders, and timelines simultaneously.
• Ability to operate in a fast-paced, highly collaborative environment.
• Proficiency with presentation tools, spreadsheets, CRM systems, and communication platforms.

Responsibilities

• Support customer engagement activities across the Growth team, including meeting coordination, follow-ups, and engagement tracking.
• Maintain organized records of customer interactions, engagement activity, and meeting outcomes within the company CRM.
• Coordinate customer meeting schedules, engagement and follow-up actions.
• Help ensure customer engagements, notes, and action items remain organized and current.
• Prepare customer briefs, meeting briefs, conference briefs, and engagement preparation materials for Growth leadership.
• Take detailed meeting notes and distribute action items and engagement summaries.
• Organize customer background information, engagement history, and meeting documentation.
• Assist with presentation preparation, external-facing materials, and engagement coordination.
• Support preparation for customer visits, demonstrations, industry meetings, and strategic engagement
• Manage conferences, trade shows, demonstrations, and industry events from planning through execution.
• Coordinate event logistics including registrations, schedules, attendee coordination, travel tracking, and event materials.
• Coordinate customer meetings and engagement schedules associated with conferences and events.
• Track post-event engagement activity and follow-up actions within the CRM.
• Support Growth team presence and coordination during external events and engagements.

Skills

Written communication

Organizational skills

Interpersonal skills

Project management

CRM systems

Education

Bachelor's degree or equivalent

Tools

CRM systems

Job description

About Mach Industries

Founded in 2022, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 220 employees, we operate with startup agility and ambition.

Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security.

The Role

Mach's Growth organization has expanded significantly over the past year, resulting in a substantial increase in customer engagements, industry events, demonstrations, proposal activity, executive meetings, and strategic communications.

The Business Development Associate role will provide dedicated support to the Growth organization by centralizing customer engagement coordination and pipeline management, developing tooling to serve our growing organization and fundraising needs, CRM discipline, conference and event management, meeting preparation, executive briefing development, and post-engagement follow-up. This role will improve organizational efficiency, increase responsiveness to customers, and ensure consistent execution across a rapidly growing portfolio of defense programs.

Key Responsibilities

• Support customer engagement activities across the Growth team, including meeting coordination, follow-ups, and engagement tracking.

• Maintain organized records of customer interactions, engagement activity, and meeting outcomes within the company CRM.

• Coordinate customer meeting schedules, engagement and follow-up actions.

• Help ensure customer engagements, notes, and action items remain organized and current.

• Prepare customer briefs, meeting briefs, conference briefs, and engagement preparation materials for Growth leadership.

• Take detailed meeting notes and distribute action items and engagement summaries.

• Organize customer background information, engagement history, and meeting documentation.

• Assist with presentation preparation, external-facing materials, and engagement coordination.

• Support preparation for customer visits, demonstrations, industry meetings, and strategic engagement

• Manage conferences, trade shows, demonstrations, and industry events from planning through execution.

• Coordinate event logistics including registrations, schedules, attendee coordination, travel tracking, and event materials.

• Coordinate customer meetings and engagement schedules associated with conferences and events.

• Track post-event engagement activity and follow-up actions within the CRM.

• Support Growth team presence and coordination during external events and engagements.

Required Qualifications

• Bachelor's degree or equivalent professional experience.

• 4–7 years of experience in business development coordination, communications, marketing, community engagement, campaign coordination, event management, or related roles.

• Strong written communication, organizational, and interpersonal skills.

• Experience managing multiple projects, stakeholders, and timelines simultaneously.

• Ability to operate in a fast-paced, highly collaborative environment.

• Proficiency with presentation tools, spreadsheets, CRM systems, and communication platforms

Preferred Qualifications

• Experience supporting conferences, trade shows, or customer-facing events.

• Experience in communications, digital marketing, community engagement, advocacy programs, or campaign management.

• Familiarity with aerospace, defense, government, or technology industries.

• Experience working in startup or high-growth environments.

• Familiarity with Salesforce or similar CRM platforms.

• Experience preparing customer-facing engagement or briefing materials.

Disclosures

This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Please note that any offer for employment may be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations without sponsorship for an export license.

Mach participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offers may vary based on (but not limited to) work experience, education and training, critical skills, and business considerations. Highly competitive equity grants are included in most offers and are considered part of Mach's total compensation package. Mach offers benefits such as health insurance, retirement plans, and opportunities for professional development.

Mach is an equal opportunity employer committed to creating a diverse and inclusive workplace. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws. If you'd like to defend the American way of life, please reach out!