Growth-Minded Senior Project Manager, CX & Ops Lead

Energy Innovation Corp; Jacksonville (FL); On-site; USD 88,000 - 136,000; Full time

Job summary

Energy Transfer in Jacksonville is seeking a Senior Project Manager to lead customer service initiatives and own outcomes for a growing team. You will translate stakeholder needs into clear action plans that deliver real user impact and drive accountability across the organization.

The role offers a generous salary range of $88,000 to $136,000, mentorship, and a fast track into senior general roles within a growth-minded culture focused on hands-on results.

Qualifications

• Experience thriving in an agile, deadline-driven setting.
• Ability to build relationships across teams and with stakeholders.
• Willingness to receive and act on constructive feedback.

Responsibilities

• Keep Customer Service pipelines humming without constant hand-holding.
• Spot where cross-functional collaboration breaks before it shows up in a dashboard.
• Present clear, actionable numbers to leadership for decision making.
• Translate stakeholder asks into crisp project plans and timelines.
• Keep Jacksonville operations aligned while upgrading parts of the process.
• Maintain visibility of internship commitments and project milestones.
• Handover empathy work in a concise, reusable way.

Skills

Relationship building

Networking

Growth mindset

Feedback openness

Rapport building

Agile experience

Job description

Energy Transfer in Jacksonville is seeking a Senior Project Manager to lead customer service initiatives and own outcomes for a growing team. You will translate stakeholder needs into clear action plans that deliver real user impact and drive accountability across the organization.

The role offers a generous salary range of $88,000 to $136,000, mentorship, and a fast track into senior general roles within a growth-minded culture focused on hands-on results.