Growth-Minded Customer Success Associate, Healthcare Tech

HHAeXchange; Minneapolis (MN); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health plans

Paid time-off

401K retirement program with company-m

Other company sponsored programs

Job summary

HHAeXchange is seeking an Associate Customer Success Manager to partner with home healthcare agencies and improve the experience for caregivers and families. You will help implement solutions and ensure successful adoption of our homecare platform.

In this role, you will collaborate with cross-functional teams, learn the business, and grow into more responsibilities, all within a collaborative, customer-focused environment that values flexibility and innovation.

Responsibilities

• Work directly with home healthcare agencies to improve the experience of caregivers and families.
• Collaborate with cross-functional teams on customer success initiatives and product adoption.
• Learn, grow, and take on additional responsibility over time within a supportive team.
• Contribute ideas and help deliver meaningful outcomes for customers.

Job description

HHAeXchange is seeking an Associate Customer Success Manager to partner with home healthcare agencies and improve the experience for caregivers and families. You will help implement solutions and ensure successful adoption of our homecare platform.

In this role, you will collaborate with cross-functional teams, learn the business, and grow into more responsibilities, all within a collaborative, customer-focused environment that values flexibility and innovation.