Growth-Minded Customer Service Specialist (Insurance)

Daniel Corbin; Bozeman (MT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Growth potential

Paid time off

Career-building experience

Job summary

Daniel Corbin - State Farm Agent in Bozeman and Manhattan seeks a results-driven Customer Service Representative to deliver exceptional client experiences. You will handle inquiries about insurance options, assist with policy changes, transfers, claims, and billing questions while coordinating with a close-knit agency team.

The role emphasizes a customer-focused, empathetic approach with growth opportunities for driven sales-minded candidates in a busy office dedicated to community service.

Qualifications

• Dedicated to customer service.
• Able to relate to customers and anticipate needs.
• Excellent communication to assist customers and colleagues.
• Proactive in problem-solving and follow-up.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.
• Educate customers about insurance options using a needs-based review process.
• Communicate clearly to meet customer needs while promoting business growth.

Skills

Customer service

Communication skills

Needs-based selling

Problem solving

Job description

Daniel Corbin - State Farm Agent in Bozeman and Manhattan seeks a results-driven Customer Service Representative to deliver exceptional client experiences. You will handle inquiries about insurance options, assist with policy changes, transfers, claims, and billing questions while coordinating with a close-knit agency team.

The role emphasizes a customer-focused, empathetic approach with growth opportunities for driven sales-minded candidates in a busy office dedicated to community service.