Growth Marketing Operations Manager

Perplexity; New York (NY); On-site; USD 95,000 - 130,000; Full time

Job summary

Perplexity is scaling rapidly, and we’re hiring a Business Operations Manager to build the operating system that keeps a busy team moving fast and in lockstep. You’ll own the tool stack, vendors, budgets, contracts, and the dashboards leadership relies on.

You’ll create internal tools, calendars, dashboards and automations; manage agencies and procurement with Legal and Finance; and act as a thought partner to leadership, aligning teams and preventing dropped threads.

Qualifications

• 4-7 years in marketing operations, business operations, or a similar systems-and-process role.
• Experience building tools, automations, or dashboards yourself, and AI tools are already part of how you work.
• Strong analytical instincts able to turn messy inputs into numbers leadership can trust.
• Experience managing agency, contractor, or vendor relationships and working with Legal and Finance on contracts and procurement.
• Exceptionally organized and relational; able to brief executives and keep cross-functional teams aligned.

Responsibilities

• Own the marketing and comms tool stack: evaluate, procure, onboard, provision access, train the team, and retire what we've outgrown
• Build and maintain internal tools such as calendars, intake forms, dashboards, trackers, and automations, and keep them reliable as more people depend on them
• Run the team's operating rhythm: priorities, launch and campaign calendars, planning cycles, and the cross-functional handoffs that carry work from idea to launch without dropped threads
• Manage agencies, contractors, and vendors from selection and onboarding through scopes, invoices, renewals, and performance
• Keep contracts and procurement moving with Legal and Finance so agreements never become the bottleneck
• Be the connective tissue across the team: know who's working on what, spot dependencies early, and keep people aligned without adding meetings
• Act as a thought partner and triage point to leadership: keep them informed, spot problems early, know when to escape, propose solutions, and see them through
• Add rigor without slowing anyone down, knowing the difference between process that helps and process that's overhead

Job description

Perplexity is scaling rapidly, and we’re hiring a Business Operations Manager to build the operating system that keeps a busy team moving fast and in lockstep. You’ll own the tool stack, vendors, budgets, contracts, and the dashboards leadership relies on.

You’ll create internal tools, calendars, dashboards and automations; manage agencies and procurement with Legal and Finance; and act as a thought partner to leadership, aligning teams and preventing dropped threads.