Growth Manager

Limy AI; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Limy AI is seeking a Junior Customer Success Manager for the US team. You will be the main contact for clients, onboarding quickly, monitoring account health, and guiding clients toward measurable results with AI visibility.

You will analyze dashboards, communicate value, run QBRs, and identify upsell opportunities while collaborating with Sales to drive revenue growth. Based in the US and aligned with New York hours, this role suits a data-driven, proactive professional.

Qualifications

• 2–3 years in Customer Success, Account Management, or client-facing role (SaaS preferred).
• You can read dashboards, spot trends, and turn data into recommendations.
• Strong communicator on calls and in writing.
• Organized, proactive, and able to manage multiple accounts.
• Curiosity about AI and emerging tech in the age of AI agents.
• Have a revenue mindset with upsell/expansion awareness.
• Based in or able to work New York hours.

Responsibilities

• Monitor client health, drive adoption, and flag risks and opportunities.
• Explore dashboards and reporting to translate data into a client narrative and internal insights.
• Lead QBRs and check-ins with stakeholders using data to tell a value story.
• Translate client feedback into actionable product insights.
• Identify upsell and expansion opportunities; collaborate with Sales on renewals and growth.

Skills

Strong communication

Data-driven

Organized

Revenue mindset

SaaS experience

New York hours

Tools

HubSpot

Notion

Intercom

Job description

We’re growing fast, and we’re looking for a Junior CSM to join our US team and help our clients get the most out of the platform. You’ll be the main point of contact for our clients, helping them achieve their goals with AI visibility - getting them onboarded quickly, keeping a close eye on account health, and understanding the data behind each account well enough to guide clients toward real results and identify growth opportunities along the way.

What you’ll do

• Monitor client health, drive adoption, and proactively flag risks and opportunities
• Dig into each client’s dashboard and reporting to understand what the data is actually saying about their success, and translate that into a clear narrative for the client and internally
• Run QBRs and check‑in calls with key stakeholders, using data to tell a concrete story of value delivered
• Translate client feedback into actionable insights for the product team
• Identify upsell, cross‑sell, and expansion opportunities within your accounts; collaborate with Sales on renewals and expansions, and own your accounts’ contribution to revenue growth, not just retention

What we’re looking for

• 2‑3 years of experience in Customer Success, Account Management, or a client‑facing role (SaaS preferred)
• Comfort working with data: you can read a dashboard, spot a trend, and turn it into a recommendation, not just a status update
• Strong communicator: confident on calls, clear in writing
• Organized, proactive, and comfortable managing multiple accounts simultaneously
• Curiosity about AI, emerging tech, and how brands show up in the age of AI agents
• A revenue mindset: you see upsell and expansion as part of your job, not something that belongs solely to Sales
• Based in or able to work New York hours

Nice to have

• Experience at an early‑stage startup
• Familiarity with tools like HubSpot, Notion, or Intercom