Growth-Focused Strategic Account Manager

Aaafacilityservices; California; On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company**

Paid vacation and sick time

Paid holidays

Company-paid life

Employee Assistance Program (EAP)

Professional development and growth

Travel expense reimbursement

Job summary

AAA Facility Services is seeking a Strategic Account Manager in California to grow and manage a portfolio of commercial facility services accounts. The role emphasizes building long-term relationships, expanding services within existing accounts, and coordinating with operations to deliver solutions.

The ideal candidate has 3–7+ years in B2B sales or account management, with strong relationship-building, consultative selling, and CRM skills.

Qualifications

• 3-7+ years of B2B sales, strategic account management, or similar experience.
• Experience in facility maintenance, construction services, property services, building services, electrical, plumbing, or another service-based industry is preferred.
• Strong relationship-building and consultative selling skills.
• Excellent communication, presentation, and negotiation skills.
• Strong business judgement and problem-solving ability.
• Experience with CRM systems and sales pipeline management.
• Ability to identify growth opportunities within customer accounts.

Responsibilities

• Build and maintain strong relationships with facility managers and key customer contacts.
• Serve as the primary relationship manager for assigned accounts.
• Identify opportunities to expand services, trades, and geographic coverage within existing accounts.
• Conduct customer discovery meetings and regular business reviews.
• Develop strategic account plans focused on revenue growth, retention, and customer loyalty.
• Manage sales opportunities and maintain an accurate CRM pipeline.
• Partner with operations and customer service teams to support successful service delivery.
• Assist with contract renewals and customer retention initiatives.
• Provide insight into customer needs, market trends, competitors, and pricing.
• Support regional and national account growth strategies.
• Participate in customer meetings, industry events, trade shows, and networking opportunities.

Skills

Relationship-building

Consultative selling

Communication

Negotiation

Account management

Presentation

Education

Bachelor's degree preferred

Tools

CRM systems

Sales pipeline management

Job description

AAA Facility Services is seeking a Strategic Account Manager in California to grow and manage a portfolio of commercial facility services accounts. The role emphasizes building long-term relationships, expanding services within existing accounts, and coordinating with operations to deliver solutions.

The ideal candidate has 3–7+ years in B2B sales or account management, with strong relationship-building, consultative selling, and CRM skills.