Growth-Focused Relationship Banker

Regions Bank; Atlanta (GA); On-site; USD 42,000 - 49,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Dunwoody, Georgia is seeking a Relationship Banker I to provide an exceptional customer experience on the cash line and over the phone, helping customers with transactions and financial needs. This role emphasizes building meaningful relationships and guiding customers to Regions' digital solutions while adhering to bank policies.

The position offers growth, ongoing training, and eligibility for incentive plans based on performance; weekend availability may be required in a

Qualifications

• High School Diploma or GED is required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.
• One (1) year of banking, cash-handling, and/or customer service experience.

Responsibilities

• Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs.
• Answers customer inquiries regarding products and services and fulfills basic servicing requests.
• Develops relationships with customers and stays informed about their banking needs.
• Educates customers on digital solutions such as mobile, online, and ATM offerings.
• Assists branch and team members with basic tasks to aid in problem resolution.
• Refer customers to internal experts for more complex financial goals.
• Follows bank processes and ensures sound banking practices.
• Achieves branch targets by identifying customer needs and offering Regions’ solutions.
• May conduct outbound calls to educate customers on emerging technology.

Skills

Cash handling

Customer service

Communication

Computer literacy

Manual dexterity

Cash tracking

Policy compliance

Sales & cross-sell

Time management

Team collaboration

Education

High School Diploma or GED

Job description

Regions Bank in Dunwoody, Georgia is seeking a Relationship Banker I to provide an exceptional customer experience on the cash line and over the phone, helping customers with transactions and financial needs. This role emphasizes building meaningful relationships and guiding customers to Regions' digital solutions while adhering to bank policies.

The position offers growth, ongoing training, and eligibility for incentive plans based on performance; weekend availability may be required in a