Growth-Focused Front Desk & Customer Experience Specialist

Youragentallen; California; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Allen Sarafyan - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Sherman Oaks, CA. The role focuses on greeting customers, coordinating appointments, and handling inquiries with a customer-first mindset.

Ideal candidates are organized, detail-oriented, and eager to grow in the insurance industry. Joining offers opportunities for advancement, training, and a supportive team environment within a State Farm Agent office.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Allen Sarafyan - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Sherman Oaks, CA. The role focuses on greeting customers, coordinating appointments, and handling inquiries with a customer-first mindset.

Ideal candidates are organized, detail-oriented, and eager to grow in the insurance industry. Joining offers opportunities for advancement, training, and a supportive team environment within a State Farm Agent office.