Growth-Focused Customer Strategy Lead

Kenvue; Rogers (AR); Hybrid; USD 110,500 - 156,000; Full time

Benefits offered by this job

Competitive Benefit Package

Paid Holidays

Learning & Development Opportunities

Job summary

Kenvue in Summit, NJ, is seeking an Associate Manager, Customer Strategy to shape and activate customer-specific strategies across brands and retailers, focusing on hair, face or incubator portfolios within Skin Health & Beauty.

You will translate enterprise priorities into executable plans and influence cross-functional teams to drive profitable growth across omnichannel channels. The role demands strong data judgment and compelling storytelling.

Qualifications

• Bachelor’s degree required.
• 4+ years in customer sales, category insights/management, analytics, shopper marketing/insights or related field in consumer products.
• Strong experience with syndicated data (Circana/Nielsen), POS analytics and customer performance metrics.
• Ability to translate data into clear, actionable customer strategies and narratives.
• Intermediate to advanced Excel and PowerPoint; Power BI or Tableau preferred.
• Experience participating in or supporting JBP or line review processes.
• Experience supporting Walmart, Target, CVS, Walgreens, Grocery, Club, Dollar or eCommerce customers preferred.
• Exposure to innovation planning, assortment strategy or omnichannel activation preferred.
• Beauty category experience preferred.

Responsibilities

• Lead development of customer-specific strategies and activation plans aligned to brand and category priorities.
• Synthesize insights from syndicated data, retailer data, POS performance, and category fundamentals to inform customer plans.
• Serve as a strategic partner to Customer Development teams with clear sell-in stories and performance readouts.
• Own and deliver customer insights, line review support, and strategic deep dives (distribution gaps, promo effectiveness).
• Partner cross-functionally with Brand, Finance, Demand/Supply Planning and Commercial teams for aligned execution and forecasting support.
• Support key planning processes including JBP, Innovation Planning, integrated business planning forecast cycles, and customer reviews.
• Translate national strategies into retailer-specific opportunities while maintaining national guardrails.
• Lead or support presentations for customer line reviews and cross-functional forums.
• Mentor and inform analyst support, ensuring high-quality outputs.

Skills

Syndicated data analysis

POS analytics

Customer strategy development

Cross-functional collaboration

Advanced Excel

PowerPoint

Power BI / Tableau

Education

Bachelor’s degree

Tools

Power BI

Tableau

Excel

Job description

Kenvue in Summit, NJ, is seeking an Associate Manager, Customer Strategy to shape and activate customer-specific strategies across brands and retailers, focusing on hair, face or incubator portfolios within Skin Health & Beauty.

You will translate enterprise priorities into executable plans and influence cross-functional teams to drive profitable growth across omnichannel channels. The role demands strong data judgment and compelling storytelling.