Customer Strategy Lead: Omnichannel Growth

Kenvue; Summit (NJ); Hybrid; USD 110,500 - 156,000; Full time

Benefits offered by this job

Competitive benefits

Paid holidays & vacation

Volunteer time

Learning & development

Total rewards transparency

Job summary

Kenvue in Summit, NJ is seeking an Associate Manager, Customer Strategy to shape retailer-specific plans across hair, face or incubator portfolios within Skin Health & Beauty. You will partner with Customer Development, Brand, Finance and Planning to translate insights into executable strategies that drive omnichannel growth.

The role requires strong data judgment, experience with Circana/Nielsen data, and the ability to present clear sell-in stories to cross-functional teams in a fast-paced

Qualifications

• Bachelor's degree in a relevant field.
• Four+ years in customer sales, category insights/management, analytics, shopper marketing or related field in consumer products.
• Experience with Circana/Nielsen data, POS analytics and customer performance metrics.

Responsibilities

• Lead development of customer-specific strategies and activation plans aligned to brand and category priorities.
• Synthesize insights from Circana/Nielsen data, retailer data, POS performance and category fundamentals.
• Deliver clear sell-in stories, performance readouts and growth recommendations to Customer Development teams.
• Own customer insights, line review support and strategic deep dives (distribution gaps, promo effectiveness).
• Collaborate with Brand, Finance, Demand/Supply Planning and Commercial teams to ensure aligned execution.

Skills

Analytical thinking

Presentation skills

Cross-functional collaboration

Education

Bachelor's degree

Tools

Excel

PowerPoint

Power BI

Tableau

Circana/Nielsen

POS analytics

Job description

Kenvue in Summit, NJ is seeking an Associate Manager, Customer Strategy to shape retailer-specific plans across hair, face or incubator portfolios within Skin Health & Beauty. You will partner with Customer Development, Brand, Finance and Planning to translate insights into executable strategies that drive omnichannel growth.

The role requires strong data judgment, experience with Circana/Nielsen data, and the ability to present clear sell-in stories to cross-functional teams in a fast-paced