Marketing Capabilities & Ops Lead

Kenvue; Summit (NJ); Hybrid; USD 111,000 - 156,000; Full time

Benefits offered by this job

Competitive Benefits

Paid Holidays

Learning & Development

Kenvuer Impact Networks

Job summary

Kenvue is seeking an Associate Manager, Marketing Programs & Operations to coordinate strategic marketing initiatives and governance across North America. Hybrid work location in Summit, NJ, requiring collaboration with Marketing, Media, Commerce, Digital, and Global teams.

The role focuses on program governance, Marketing Lens adoption, and cross-functional execution, with opportunities to influence enterprise programs and agency partnerships.

Qualifications

• A minimum of a Bachelor's degree required.
• A minimum of 3-5 years of experience in project management, marketing operations, marketing capability programs, or related fields.
• Strong organizational and execution skills with the ability to manage multiple priorities simultaneously.
• Experience coordinating cross-functional initiatives and stakeholder groups.
• Agency management / agency collaboration experience.
• Excellent communication and meeting facilitation skills.
• Proficiency with project management and collaboration tools.
• Detail-oriented with strong follow-through and problem-solving capabilities.

Responsibilities

• Coordinate delivery of strategic marketing initiatives and future enterprise programs across North America.
• Develop and maintain project plans, timelines, milestones, and action trackers.
• Facilitate cross-functional meetings and governance forums.
• Track risks, dependencies, and key decisions.
• Monitor progress against project objectives and elevate issues as needed.
• Ensure deliverables are completed on time and communicated across stakeholders.
• Serve as a primary point of contact for Marketing Lens support and user enablement.
• Lead office hours and user support forums.
• Maintain FAQs, training materials, and user documentation.
• Troubleshoot issues and coordinate resolution with platform owners.
• Gather user feedback to identify enhancement opportunities.
• Monitor adoption trends and support continuous improvement efforts.
• Support agency governance and operational processes.
• Assist with MarTech onboarding coordination and implementation activities.
• Coordinate user acceptance testing (UAT) and testing documentation.
• Track stakeholder feedback and enhancement requests.
• Support process documentation and operational excellence initiatives.
• Build strong working relationships across Marketing, Media, Commerce, Digital, Procurement, and Global teams.
• Prepare project updates, leadership materials, and status reports.
• Ensure timely communication of milestones, decisions, and action items.
• Drive accountability through proactive follow-up and issue resolution.

Skills

Project management

Marketing operations

Stakeholder coordination

Communication

Cross-functional collaboration

Education

Bachelor's degree

Job description

Kenvue is seeking an Associate Manager, Marketing Programs & Operations to coordinate strategic marketing initiatives and governance across North America. Hybrid work location in Summit, NJ, requiring collaboration with Marketing, Media, Commerce, Digital, and Global teams.

The role focuses on program governance, Marketing Lens adoption, and cross-functional execution, with opportunities to influence enterprise programs and agency partnerships.