Growth-Focused Assistant General Manager

coffeeandbagelbrands; Chanhassen (MN); On-site; USD 23,000 - 38,000; Full time

Job summary

Caribou Coffee Operating Company, Inc. is seeking an Assistant General Manager in Chanhassen, MN to grow future leaders and partner with the General Manager to run the store and positively impact the community.

This growth role emphasizes leadership development, guest connections, and achieving sales goals through teamwork. You’ll coach Team Members and Shift Leaders, manage daily operations, and uphold Caribou’s core values while staying accountable for store performance.

Qualifications

• 1–3 years of restaurant/retail experience with strong customer service.
• Willingness to work early mornings, evenings, some holidays and weekends.
• Must be at least 18 years old.

Responsibilities

• Demonstrates the DOING of Team Member and Shift Leader with ease, enthusiasm and excellence
• Is responsible for developing their understanding of the business to the level of a General Manager over the course of a year
• Is the spark for joy to everyone who walks into the store, creating real connections that last beyond the immediate interaction - and teaching the team to do the same
• Is a champion for creating an environment that fosters goal-surpassing speed through effective deployment, in-the-moment problem solving and team motivation
• Takes responsibility for hitting sales goals through the connection between speed & service
• Takes the lead on problem resolution, shows calm, professionalism, emotional maturity, and a commitment to listening to understand
• Make connections between day-to-day behaviors and the end result as you develop a broad understanding of the Profit & Loss statement
• Organizes, executes, and improves upon administrative tasks and makes the connection between daily/weekly/monthly administrative tasks and overall business success
• Responsible for all store funds while on shift by enforcing cash-handling policies
• Places, receives, and verifies orders; conducts inventory; controls waste and dates and rotates inventory, when necessary
• Thinks wholistically about the success of the store - focusing on not just your shift, but the next one and beyond
• Seeks not just to solve problems, but to understand root causes of the problems to create sustainable change
• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
• Fully embraces their growth and development in this role, bringing humility and curiosity to the team and role
• Brings curiosity and a learner's mindset to the role and their leadership; Asks questions: What do I want to learn? What else can I do? What other experiences can I have?
• Takes ownership for their own development and is hungry for feedback and to get better
• Leads with a global view of the Caribou brand (evolving from shift to store to district to company)
• Is a relentless culture champion, bringing the purpose and values to life in every interaction
• Creates an open and trusting relationship with GM
• Brings a competitive fire to the role, seeking to hit (or beat!) goals and win the game of creating day making experiences

Skills

Customer service

Retail experience

Availability

Education

High school diploma or GED

Job description

Caribou Coffee Operating Company, Inc. is seeking an Assistant General Manager in Chanhassen, MN to grow future leaders and partner with the General Manager to run the store and positively impact the community.

This growth role emphasizes leadership development, guest connections, and achieving sales goals through teamwork. You’ll coach Team Members and Shift Leaders, manage daily operations, and uphold Caribou’s core values while staying accountable for store performance.