Growth-Driven Assistant Manager: Lead & Develop Teams

Caribou Coffee; Saint Cloud (MN); On-site; USD 22,000 - 37,000; Full time

Job summary

Caribou Coffee is seeking an Assistant General Manager in Saint Cloud, MN to grow into a strategic leader who partners with the General Manager to run the store, develop the team, and impact the community. This growth role focuses on leadership development, guest experience, and driving sales while living Caribou's core values.

The AGM will build leadership capability, solve problems, and connect daily actions to the store’s profitability, aiming to scale impact from shift to district to

Qualifications

• 1-3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation.
• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.
• High school diploma or GED equivalent
• Has a valid driver’s license and reliable transportation
• 1 year of supervisory experience

Responsibilities

• Demonstrates the DOING of Team Member and Shift Leader with ease, enthusiasm and excellence
• Is responsible for developing their understanding of the business to the level of a General Manager over the course of a year
• Is the spark for joy to everyone who walks into the store, creating real connections that last beyond the immediate interaction - and teaching the team to do the same
• Is a champion for creating an environment that fosters goal-surpassing speed through effective deployment, in-the-moment problem solving and team motivation
• Takes responsibility for hitting sales goals through the connection between speed & service
• Takes the lead on problem resolution, shows calm, professionalism, emotional maturity, and a commitment to listening to understand
• Makes connections between day-to-day behaviors and the end result as you develop a broad understanding of the Profit & Loss statement
• Organizes, executes, and improves upon administrative tasks and makes the connection between daily/weekly/monthly administrative tasks and overall business success
• Responsible for all store funds while on shift by enforcing cash-handling policies
• Places, receives, and verifies orders; conducts inventory; controls waste and dates and rotates inventory, when necessary
• Thinks wholistically about the success of the store – focusing on not just your shift, but the next one and beyond
• Seeks not just to solve problems, but to understand root causes of the problems to create sustainable change
• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
• Fully embraces their growth and development in this role, bringing humility and curiosity to the team and role
• Brings curiosity and a learner’s mindset to the role and their leadership; Asks questions: What do I want to learn? What else can I do? What other experiences can I have?
• Takes ownership for their own development and is hungry for feedback and to get better
• Leads with a global view of the Caribou brand (evolving from shift to store to district to company)
• Is a relentless culture champion, bringing the purpose and values to life in every interaction
• Creates an open and trusting relationship with GM
• Brings a competitive fire to the role, seeking to hit (or beat!) goals and win the game of creating day making experiences

Job description

Caribou Coffee is seeking an Assistant General Manager in Saint Cloud, MN to grow into a strategic leader who partners with the General Manager to run the store, develop the team, and impact the community. This growth role focuses on leadership development, guest experience, and driving sales while living Caribou's core values.

The AGM will build leadership capability, solve problems, and connect daily actions to the store’s profitability, aiming to scale impact from shift to district to