Growth-Driven General Manager - Retail Finance Leader

Web Scribble; Louisville (KY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training opportunities

Key holder program for leadership

Job summary

CheckSmart in Louisville, KY seeks a General Manager to drive daily operations, lead a high‑performing store team, and deliver world‑class customer service. You will grow revenue, uphold compliance, and build brand loyalty through training, coaching, and effective leadership.

We offer hands-on coaching, executive exposure, and development programs to help you advance. The role emphasizes results, people development, and earning potential within a supportive, fast-paced retail environment.

Qualifications

• High school diploma or equivalent required.
• Minimum two years of supervisory/leadership experience in retail, finance, service, or related industries.
• Strong operations leadership experience.
• Excellent verbal and written communication skills.
• Proficiency with phones, Point of Sale, Microsoft Office, and related systems.
• Must have valid driver's license, auto insurance, and access to a vehicle.
• Age 18+ (19+ in Alabama).
• Background checks conducted as required by law.
• Ability to meet physical demands of the role (standing, lifting up to 25 lbs, varied store tasks).

Responsibilities

• Manage overall store performance to meet/exceed company standards.
• Coach, lead, and develop team members to drive new business and store growth.
• Identify local marketing strategies and partner opportunities to generate revenue.
• Review loan/pawn applications and related transactions while assessing risk.
• Ensure adherence to quality standards and regulatory compliance; support audits.
• Oversee cash handling and loss prevention; manage security and financial controls.
• Open/close procedures and train staff in keyholder duties.
• Participate in hiring, scheduling, and staffing decisions.
• Maintain store appearance and schedule maintenance as needed.
• Handle complex customer situations with professionalism; perform on-site tasks as required.
• Maintain full-time schedule with regular in-person attendance, including weekends.

Skills

Supervisory experience

Leadership

Customer service

Communication skills

POS systems

Education

High school diploma or equivalent

Associates degree or higher (nice to have)

Job description

CheckSmart in Louisville, KY seeks a General Manager to drive daily operations, lead a high‑performing store team, and deliver world‑class customer service. You will grow revenue, uphold compliance, and build brand loyalty through training, coaching, and effective leadership.

We offer hands-on coaching, executive exposure, and development programs to help you advance. The role emphasizes results, people development, and earning potential within a supportive, fast-paced retail environment.