Growth-Driven Financial Center Lead

Five Star Credit Union; Dothan, Northern (AL, KY); Hybrid; USD 66,000 - 83,000; Full time

Job summary

Five Star Credit Union is seeking a Financial Center Manager in Dothan, AL. You will direct service center operations, ensure policy adherence, and drive growth across member services.

You will coach staff, monitor performance, and collaborate with the Market Director to meet deposits and service goals. The role requires strong leadership, customer service excellence, and knowledge of credit union products.

Qualifications

• Education/Certification: High school graduate or equivalent.
• Additional college coursework in business or finance preferred.
• Valid driver's license.
• Thorough knowledge of credit union products and services.
• Experience: 5+ years in a financial institution with 2+ years supervisory.

Responsibilities

• Direct and administer operational sales and service efforts of the service center.
• Establish and maintain service standards and Five Star Brand compliance.
• Provide products and services to meet members' financial needs and grow deposits.
• Staff development and training to ensure high quality work and efficiency.
• Promote community involvement and maintain positive community presence.

Skills

Leadership

Supervisory experience

Sales coaching

Customer service

Communication

Education

High school diploma or equivalent

College coursework in business or finance preferred

Tools

Computer applications

Job description

Five Star Credit Union is seeking a Financial Center Manager in Dothan, AL. You will direct service center operations, ensure policy adherence, and drive growth across member services.

You will coach staff, monitor performance, and collaborate with the Market Director to meet deposits and service goals. The role requires strong leadership, customer service excellence, and knowledge of credit union products.