Growth‑Driven Account Manager, Elevator Service & Repair

thyssenkrupp Elevator; Marietta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Tuition reimbursement

Pet insurance

Job summary

TK Elevator in Marietta, GA is seeking an Account Manager- Service/Repair to secure and maintain service accounts and repair work, building strong relationships to meet annual revenue goals.

The role involves visiting Tier 1–3 customers to understand needs, developing capital plans for buildings, and staying current on product knowledge and local elevator codes. You will prepare repair proposals and service contract bids, and respond to inquiries with timely follow-up.

Qualifications

• Bachelor’s Degree required.
• 1-2 years of related sales experience, elevator sales or industry experience.
• Ability to read and interpret architectural and/or blueprint/drawings preferred.
• Experience selling Service/Repair, Construction, and Modernization in elevator strongly preferred.

Responsibilities

• Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
• Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants.
• Develops capital plans for customers to address their short- and long-term building needs.
• Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements.
• Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates.
• Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals.
• Receives and responds to written and oral questions related to quoted repairs and service contracts. Includes performing follow-up with customers on all service and repair proposals.

Education

Bachelor’s Degree

Job description

TK Elevator in Marietta, GA is seeking an Account Manager- Service/Repair to secure and maintain service accounts and repair work, building strong relationships to meet annual revenue goals.

The role involves visiting Tier 1–3 customers to understand needs, developing capital plans for buildings, and staying current on product knowledge and local elevator codes. You will prepare repair proposals and service contract bids, and respond to inquiries with timely follow-up.