Growth & Customer Experience Manager

Keeneinsurance; Keene (NH); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance Stipend

Paid time off

401(k)

Bonus based on performance

Job summary

Craig Vickers State Farm Agency in Keene, NH seeks a proactive Business Development Manager to blend marketing, customer experience, and agency support. The role focuses on creating opportunities, managing outreach campaigns, and coordinating onboarding for new customers, while ensuring a superior client experience.

The candidate will engage with existing customers, drive social media efforts, and collaborate with the team to convert ideas into action, helping the agency grow in a

Qualifications

• Experience in marketing, social media, or customer outreach.
• Strong organizational and interpersonal skills.
• Willingness to learn and take ownership of projects.

Responsibilities

• Develop and execute customer outreach campaigns.
• Coordinate appointments and onboarding for new customers.
• Create social media content and maintain a consistent presence.
• Provide exceptional customer service and front-office support.
• Support agency owner with project coordination.
• Track outreach results and follow up on leads.

Skills

Organized

Outgoing

Communication skills

Marketing & Social Media

Project management

Attention to detail

Proactive

Job description

Craig Vickers State Farm Agency in Keene, NH seeks a proactive Business Development Manager to blend marketing, customer experience, and agency support. The role focuses on creating opportunities, managing outreach campaigns, and coordinating onboarding for new customers, while ensuring a superior client experience.

The candidate will engage with existing customers, drive social media efforts, and collaborate with the team to convert ideas into action, helping the agency grow in a