Growth & Community Relations Manager – Midtown Branch

Cobalt Credit Union; Omaha (NE); On-site; USD 63,000 - 87,000; Full time

Job summary

Cobalt Credit Union - Midtown Branch in Omaha seeks a Branch Growth & Relationship Manager to lead branch performance, member experience, and community partnerships. The role is hands-on and may include lending, service, and teller duties as needed.

You will develop and execute a local market plan, build a referral network, deepen business relationships, and connect members with credit union solutions while ensuring regulatory compliance and operational excellence.

Qualifications

• Seven years of financial institution experience including three years of direct management.
• Bachelor’s degree in a related field required.
• Credit union or banking branch management experience preferred.
• Knowledge of sales and service techniques and credit union products and services preferred.
• Strong leadership, planning, communication, organizational, cash handling, balancing, and computer skills.
• Ability to travel to meetings and training.
• Demonstrated experience developing business banking relationships, community partnerships, referral networks, or comparable external business development activity preferred.
• Working knowledge of consumer and business banking products, lending fundamentals, sales and service techniques, branch operations, and applicable compliance requirements.

Responsibilities

• Lead all aspects of branch performance and customer service, ensuring a high level of member satisfaction.
• Develop and execute a local market plan; build internal/external referral networks and expand business banking relationships.
• Connect members with appropriate credit union solutions and specialists; oversee operations, compliance, and staff development.
• Perform lending, member service, and teller duties as needed based on business needs.

Skills

Leadership

Communication

Networking

Relationship management

Sales & service techniques

Banking knowledge

Education

Bachelor’s degree in related field

Tools

CRM systems

Pipeline tracking

Job description

Cobalt Credit Union - Midtown Branch in Omaha seeks a Branch Growth & Relationship Manager to lead branch performance, member experience, and community partnerships. The role is hands-on and may include lending, service, and teller duties as needed.

You will develop and execute a local market plan, build a referral network, deepen business relationships, and connect members with credit union solutions while ensuring regulatory compliance and operational excellence.