Growth-Centric Customer Service & Admin Coordinator

Integrated Power Services; Visalia (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

RRSP Employer Match

Bonus Incentives

Tuition Reimbursement Program

Medical, Dental and Vision plans

Employee Assistance Program (EAP)

And more!

Job summary

Integrated Power Services (IPS) is seeking an administrative professional to support service center operations in Visalia, CA. You will handle documents, files, invoicing support, and customer interactions with a focus on accuracy and timeliness.

Join a growing team that values safety, integrity, and teamwork. We offer benefits, PTO, and professional development opportunities while you contribute to critical infrastructure reliability.

Qualifications

• Experience in administration or customer service.
• Industrial environment experience a plus.
• Analytical, organizational and decision-making skills.
• Result-oriented and problem-solving abilities.
• Strong attention to detail and ability to maintain accurate records.
• Excellent oral and written communication.
• Effective computer skills.

Responsibilities

• Accurately complete and file documents to ensure smooth operations of the service center and maintain a high degree of customer support through courteous and prompt service.
• Answer phones and greet walk-in customers with positive and supportive energy.
• Keep accurate business files for customer and vendor accounts.
• Data entry for operations such as employee time entry, payable entries, customer information, etc.
• Maintain current documentation to support programs such as CIPS, COR, CSA and other programs.
• Maintain accurate training documentation for all service center staff.
• Assist with invoicing customers.
• Assist with shipping arrangements for customers.
• Ensure bills and invoices are filed properly for payment, follow up if noticing delays.
• Assist with invoicing and AR follow up if issues arise with customers.
• Enter expenses for administration staff when required.

Skills

Customer service

Administration

Data entry

Communication

Tools

Microsoft Office

Job description

Integrated Power Services (IPS) is seeking an administrative professional to support service center operations in Visalia, CA. You will handle documents, files, invoicing support, and customer interactions with a focus on accuracy and timeliness.

Join a growing team that values safety, integrity, and teamwork. We offer benefits, PTO, and professional development opportunities while you contribute to critical infrastructure reliability.