Group Travel Sales & Operations Manager - Hybrid | Uncapped Commission

Carter Murray; Uniondale (NY); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Carter Murray is seeking a Group Travel Sales & Operations Manager in Uniondale, NY. This role combines group travel operations, business development, and supplier management to oversee bookings from inquiry to completion while expanding the U.S.

client base and supplier network. The ideal candidate will have proven experience in group travel, with IATA procedures and Amadeus GDS familiarity, strong sales and relationship skills, and the ability to manage multiple complex bookings and deadlines.

Qualifications

• Experience booking and managing group travel.
• Experience with IATA procedures and requirements.
• Working knowledge of Amadeus Global Distribution System.
• Knowledge of the U.S. travel market and airline group procedures.
• Strong sales, client-development, and relationship-management skills.

Responsibilities

• Quote, book, and manage domestic and international group travel.
• Oversee bookings from initial inquiry through ticketing, travel, and follow-up.
• Develop relationships with airlines, hotels, and travel suppliers.
• Secure competitive group fares, terms, and availability.
• Generate new business and build a portfolio of repeat clients.
• Recommend appropriate travel solutions based on client needs.
• Resolve time-sensitive issues while delivering exceptional service.
• Improve booking processes and operational efficiency.
• Support future team growth and training.

Skills

Group travel bookings

IATA procedures

Amadeus GDS

U.S. travel market knowledge

Sales & relationship management

Communication

Organization

Deadline management

Revenue targets

Flexibility hours

Job description

Carter Murray is seeking a Group Travel Sales & Operations Manager in Uniondale, NY. This role combines group travel operations, business development, and supplier management to oversee bookings from inquiry to completion while expanding the U.S.

client base and supplier network. The ideal candidate will have proven experience in group travel, with IATA procedures and Amadeus GDS familiarity, strong sales and relationship skills, and the ability to manage multiple complex bookings and deadlines.