Group Strategy Director - Freelance

AKQA; United States; Remote; USD 228,000 - 273,000; Full time

Benefits offered by this job

Remote work

40 hours per week

Freelance engagement through Mar 31, ️

Eastern Time availability

Job summary

AKQA is seeking a senior strategic lead to direct account strategy for CX, digital product, and experience initiatives, defining consumer needs, value propositions, and business value. You will use qualitative and quantitative research to frame problems, craft persuasive stories, and guide cross-disciplinary teams to deliver measurable impact.

You will translate insights into actionable products and experiences while collaborating with creative, technology, UX, delivery, and data science leads

Qualifications

• Significant experience leading strategy for CX, digital, and communications.
• Deep expertise in CX, product strategy, and digital services.
• Ability to translate insights into measurable business value.
• Strong leadership of cross-disciplinary teams under pressure.
• Experience shaping brand strategies and client storytelling.
• Proven track record of growing strategic and technology-centered work.
• Exceptional communication with senior stakeholders.
• Ability to design and evaluate qualitative and quantitative research.
• Strong grasp of how business, brands, customers and technology connect.

Responsibilities

• Serve as senior strategic lead for the account and guide internal teams and clients.
• Lead CX, digital product and experience strategy defining consumer needs and value.
• Use qualitative and quantitative research to frame problems and test hypotheses.
• Analyze data to develop persuasive stories that shape work.
• Partner with account leadership to grow the business and strategic capabilities.
• Guide the creative process with leadership to ensure ideas are on-brief and effective.
• Translate strategic recommendations into digital products, services and experiences.
• Collaborate with cross-functional leads to ensure high-quality work.
• Contribute to thought leadership on design and technology trends.

Skills

Strategy leadership

CX strategy

Digital product strategy

Research methods

Executive communication

Team leadership

Business growth

Job description

Description:

• Serve as senior strategic lead for the account and provide direction to internal teams and clients.
• Lead strategy for CX, digital product, and experience initiatives by defining consumer needs, value propositions, and business value.
• Use qualitative and quantitative research to frame problems, test hypotheses, and uncover insights.
• Analyze data and insights to develop persuasive stories that shape and sell strategic and creative work.
• Partner with account leadership to grow the business and strengthen the account’s strategic capabilities.
• Guide the creative process with creative leadership, ensuring ideas are distinctive, on-brief, relevant, and effective.
• Translate strategic recommendations into actionable digital products, services, and experiences.
• Collaborate with creative, technology, UX, delivery, and data science leads to ensure high-quality work.
• Contribute to thought leadership on design and technology trends.

Requirements:

• Significant experience in strategy, CX, digital, communications, consulting, or a related discipline.
• Deep expertise in CX and digital strategy, including product strategy, design thinking, and digital products and services.
• Understanding of the relationship between business, brands, customers, and technology.
• Experience in brand and communications planning and business strategy.
• Ability to lead cross-disciplinary teams through client business and industry challenges.
• Experience designing, applying, and analyzing qualitative and quantitative research, including measurement plans.
• Ability to evaluate creative ideas for distinctiveness, relevance, and effectiveness.
• Experience generating insights and ideas and translating strategy into products, services, and experiences.
• Exceptional communication skills with senior internal and external audiences.
• Proven record of leading and growing strategic, creative, and technology-centered work, with the ability to manage people across multiple projects under pressure.

Benefits:

• Remote work with availability during Eastern Time hours.
• Freelance engagement from ASAP through March 31, 2027.
• 40 hours per week.
• Expected weekly compensation of $5,000–$6,000 USD.
• Accommodation and flexibility discussions available during the interview process.
• Equal opportunity workplace committed to respect, inclusion, and career advancement.