Group Selling Manager: Luxury Clienteling Leader

Saks Fifth Avenue Llc; Florida; On-site; USD 82,000 - 103,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Supplemental life insurance

Disability insurance

Voluntary benefits

Job summary

Saks Fifth Avenue is seeking a Group Selling Manager in the United States. You will lead and develop selling teams, emphasize clienteling through technology, and ensure high service levels while driving sales and talent development across departments.

The role requires strong leadership, a four-year degree, and mobility to manage multiple teams. A vibrant luxury retail environment with bonus eligibility and comprehensive benefits await the right candidate.

Qualifications

• 3+ years of management experience in retail or similar environment.
• Ability to develop, manage and motivate a selling team.
• Proficient with technology and store systems, including Office.
• Four-year degree required; evidence of leadership capability.
• Strong problem-solving, analytical and creative thinking.
• Willingness for full mobility and remote-friendly collaboration.
• Experience coaching selling managers and brand ambassadors.

Responsibilities

• Guide the Saks clienteling culture and use of technology to boost sales and engagement.
• Coach Selling Managers to lead selling and model clienteling behaviors.
• Champion the use of technology to increase sales and enhance service.
• Maintain a floor presence and coach teams on product knowledge.
• Provide ongoing education to selling teams on offerings and promotions.
• Communicate with DMMs, Buyers and Regional Store Merchandising.
• Oversee the majority of Selling Managers in departments and develop top talent.
• Lead training for Brand Ambassadors to improve performance.
• Know competitors’ top talent and align with Talent Acquisition.
• Support talent placement in focus businesses with Talent Development.
• Address substandard performance in partnership with Employee Relations.
• Create clienteling behaviors through targeted marketing outreach.
• Foster a store climate that helps achieve Marketing event goals.

Skills

Management experience

Mobility

Team development

Microsoft Office

Remote work adaptability

Problem-solving

Analytical thinking

Leadership presence

Education

4 year degree

Tools

Microsoft Office Suite

Job description

Salary Range $82,077 - $102,596*

Job Description:

Group Selling Manager

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

YOU WILL BE:

Under the direction of the General Manager, the Group Manager is responsible for driving sales through developing and managing effective selling teams to create a culture. The Group Manager must maintain high visibility to model clienteling behaviors and ensure an enhanced customer experience. The Group Managers takes an active role in the ongoing education and training of the selling teams and specifically, Brand Ambassadors. You understand that in order to ensure the success of the team, performance issues must be effectively managed and a solid pipeline of talent should be in place. The Group Manager is a stepping stone from Senior Selling Manager to Assistant General Manager of Merchandise.

WHAT YOU WILL DO:

• Guide the Saks clienteling culture and the use of technology to increase overall business and engagement.

• Coach Selling Managers to lead selling and model clienteling behaviors.

• Champion the use of technology to increase sales and enhance service.

• Maintain a floor presence.

• Provide ongoing education to the selling team to increase product knowledge.

• Communicate with DMMs, Buyers and Regional Store Merchandising.

• Directly oversee the majority of Selling Managers in specific departments.

• Responsible for developing top talent Selling Managers for promotion.

• Lead ongoing training for Brand Ambassadors to enhance.

• Know competitors’ top talent selling Associates.

• Partner with Talent Acquisition and Talent Development to ensure top talent is placed in focus businesses.

• Manage substandard performance to improve the team while partnering with the Employee Relations Service Center.

• Create clienteling behaviors through marketing outreach.

• Foster a store climate that coaches Selling Managers to achieve Marketing event goals.

WHAT YOU WILL BRING:

• 3+ years of management experience with retailer.

• Full mobility required.

• Develop, manage and motivate a sales team while driving company programs.

• Proficiency in using available technology (Microsoft Office Suite is required).

• 4 year degree.

• You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization.

• A natural problem-solver, who is also intuitively analytical and creative.

• Comfortable working in a remote environment

SALARY AND OTHER BENEFITS:

The [starting salary/hourly rate] for this position is between $82,076 - $102,596 annually. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

This position is also eligible for bonus.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Saks Global. We look forward to reviewing your application.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact [Contact Name/Department/Email].

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail] .

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.