Stores - Manager Retail Sales

060 SAKS & CO LLC; United States; On-site; USD 71,000 - 106,000; Full time

Benefits offered by this job

Employee discount

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Job summary

Saks Fifth Avenue is seeking a Sales Manager to own the sales experience in our luxury store. You will coach a selling team, drive clienteling and relationships, and oversee onboarding and training to achieve store goals.

With a strong emphasis on customer service and brand standards, you will cultivate connections with clients, plan appointments, and leverage events and outreach for growth in a dynamic environment across multiple channels.

Qualifications

• 4 year degree is required.
• Proficiency using technology including Word and Excel is required.
• Must be flexible to evening, weekend and holiday schedules.
• 3+ years of management experience with selling team leadership and results.

Responsibilities

• Lead and develop a high-performing selling team to achieve store sales goals.
• Coach on clienteling and delivering a memorable shopping experience.
• Plan client appointments and drive repeat business and event attendance.
• Identify opportunities to increase wallet share and new client acquisition.
• Oversee onboarding, training, and ongoing education of staff.

Skills

People management

Tech proficiency

MS Office (Word, Excel)

Education

4 year degree

Job description

Sales Manager

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

YOU WILL BE:

As the Sales Manager, you possess total ownership of the sales experience within your Saks Fifth Avenue store and occupy a critical role in the achievement of the company’s objectives. Within this role, you facilitate partnerships across functions and leverage team skills to build a customer-centrics sales experience, all while being a steward of the Saks Fifth Avenue brand. You have an appetite for driving sales by developing the clienteling skills and selling behaviors of a team of high-performing direct reports. You maintain high visibility on the selling floor to coach and develop our selling force, while refining the art of connecting with clients to build sustainable relationships through exceptional service and regular outreach. With strong oversight of onboarding, training, ongoing education, and performance management of the selling team, you foster a powerful sense of teamwork and collaborative spirit to successfully achieve the store's goals.

WHAT YOU WILL DO:

• Establish deep relationships with clients and grow repeat business to achieve sales goals and event goals.
• Deliver memorable shopping experiences to all clients; plan client appointments to maximize results.
• Maximize every appointment with a client to address their fashion needs Inform clients of in-store events to enhance their experience of Saks and increase engagement.
• Diagnose client spend and identify opportunities to increase engagement and wallet share.
• Increase new client acquisition by using various marketing tools such as ccA+, social media platforms, referrals and networking.
• Ad hoc responsibilities Build their personal brand as a fashion authority through proactive marketing and outreach.
• Strategically leverage social media platforms to promote themselves as a fashion influencer and broaden connections beyond client base.
• Use multiple channels of technology to strengthen existing relationships and guide new client acquisition.
• Use a clienteling tool to stay connected with the client and make targeted recommendations based on shopping history and preferences.
• Using technology to provide 24/7 service.
• Staying informed on new merchandise deliveries in the store to maximize selling potential.

WHAT YOU WILL BRING:

• 4 year degree
• Proficiency in using available technology, Word, Excel etc is required
• Must be flexible in scheduling as the business needs require evening weekend and holiday schedules
• 3+ years of management experience with comparable volume or a proven track record of success managing a selling workforce and achieving result

YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE:

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount

SALARY AND OTHER BENEFITS:

The starting salary for this position is between $88,644.31 - $106,373.17 annually. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. This position is also eligible for [bonus]

Salary Range $70,915 - $88,644* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Revised 9/2025 Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.